Front Desk Associate

Scenthound Oviedo, FL
Oviedo, FL, US
$16-$18 an hour
Full-time

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Training & development

Perks and Benefits :

  • Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
  • Competitive hourly base pay, plus tips; sales bonuses
  • Merit-based pay increases
  • Paid Vacation
  • Complimentary service membership

About the Position :

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires :

  • Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer / Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • Willingness to work in a smoke-free environment
  • Vet tech experience preferred!

Who We Are Looking For :

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks :

  • Drive membership sales through health and wellness education
  • Drive key performance indicators average ticket price and rebook ratio through memberships, service
  • add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities :

  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards
  • 28 days ago
Related jobs
Scenthound Oviedo, FL
Oviedo, Florida

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate...

Pinnacle hotel Management
FL, US

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department co...

Massage Envy
Oviedo, Florida

Massage Envy is looking for committed, friendly, upbeat and sales minded individuals to join our team! As a Front Desk Sales Associate at one of our Atticus Franchise Group Massage Envy franchised locations, the largest operator system for Massage Envy, you play an important role in driving our visi...

Scenthound SODO Orlando, FL
Orlando, Florida

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate...

Driven Brands
Orlando, Florida

Customer Service & Retail Front Desk Associate – Experienced & Entry Level Positions Available!. If so, here is good news for you! Auto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offe...

CR Fitness Holdings, LLC
Orlando, Florida

With 50+ locations currently and 100+ locations planned; our Front Desk Sales Associate position offers a tremendous opportunity for growth & career advancement. What We Look for In Our Front Desk Associates:. ...

Promoted
Jorel Rodriguez - State Farm Agent
Winter Park, Florida

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Promoted
Consider Posh Pro
Orlando, Florida

Job Title: Administrative Assistant. The Administrative Assistant will play a crucial role in ensuring the smooth functioning of our office. The successful candidate will provide administrative support to various departments, handle routine clerical duties, and assist with special projects as needed...

Promoted
JCMD MEDICAL SERVICES INC
Orlando, Florida

The basic position encompasses typical front desk, reception and patient management activities. ...

Promoted
Satisfied Housing
Orlando, Florida

Customer Service Representative. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. Collaborate with colleagues to provide comprehensive customer service. Excellent customer service skills. ...