Customer Implementation Specialist

A company is looking for a Customer Implementation Specialist to join their Activation Services team in a remote work opportunity.

Key Responsibilities

Manage EZLynx implementation projects, ensuring high-quality execution and communication with customers and internal teams

Identify and manage customer expectations, providing guidance on best practices and workflows

Develop and maintain project plans and timelines, ensuring milestones are met and customer satisfaction is achieved

Required Qualifications

3+ years of project management or software implementation experience

Strong organizational skills with the ability to prioritize and meet deadlines

Proficiency with MS Office products (Outlook, Word, Excel, PowerPoint)

Experience in the insurance industry is preferred

Hands-on experience using EZLynx software is a plus