Design Build Project Quality Manager

What We're Looking For

The time is right to join HNTB’s growing Design Build (DB) Organization! We are seeking candidates for a Design Build Project Quality Manager with demonstrated experience on fast-paced transportation infrastructure projects.

The Quality Manager is a key member of project leadership teams, responsible for developing and implementing HNTB’s Design Build Quality Management System (QMS), providing training and ongoing coaching of project teams, including subconsultants’ staff, to adhere to its requirements and HNTB’s Standards of Performance.

The Design Build Project Quality Manager utilizes expertise to refine key performance indicators, improve quality performance, consistency, manage risk, and improve profitability on design-build projects.

This individual will have reporting responsibilities to the DB Senior Quality Manager, the Contractor’s Quality Manager, and the Project Executive, and may engage with Owner quality representatives.

This individual will also collaborate with the DB Chief Engineer and Corporate Quality Officer to recommend improvements to the DB QMS and carry lessons learned from project to project

What You'll Do :

In collaboration with the Program / Project Manager, Design-Build leadership (when required) and the client, develops, and proactively manages the implementation of the program / project quality management plan in accordance with client, owner and FTA requirements (when necessary), while also meeting HNTB Quality Management Standards of Performance and the requirements associated with the HNTB Quality Management System (QMS).

Participates in work planning collaboratively with client and PM team to determine the level of effort required for quality management.

Reviews and approves subconsultant quality plans, and those of other entities under contract to the client, when necessary.

Monitors and ensures adherence by HNTB program / project staff and subconsultant, as well as other entities under contract to the client, to the project quality plan and report on compliance internally and to client (when required), including assisting with the identification and mitigation of quality related risks.

Works with client, project, office, Design-Build (when necessary) and division quality leadership to develop and implement technologies and processes to achieve effective quality management of deliverables.

Establishes and implements quality performance metrics achieve 4for4 delivery and client quality management objectives.

Participates in monthly program / project meetings to report to project, office and division leadership on project quality performance, including client when necessary.

Develops and oversees the delivery of program / project quality management plan training.

Manages and implements a quality audit program.

Manages a corrective action system to identify and implement opportunities for improvement.

Reports on and provides recommendations to leadership regarding the performance of the program / project quality management plan.

Performs other duties as assigned

What You'll Need :

Bachelor's degree in quality management / engineering, Civil Engineering, Industrial Engineering, or other related math / science or project management discipline and

In lieu of education, 14 years’ experience in a quality management position.

Must have experience implementing quality management plans in compliance with ISO 9001 and / or FTA Quality Management System requirements.

What You'll Bring :

Strong working knowledge of the principles and practices related to quality management on large capital programs or projects (inclusive of alternative delivery projects for assignment to DB projects).

Strong practical knowledge of the implementation of quality management plans meeting ISO 9001 and / or FTA Quality Management System requirements.

Superior communication skills required.

Risk assessment and mitigation skills.

Superior interpersonal skills necessary to effectively communicate and collaborate with owners, clients, managers, consultants, sub-consultants and technical staff.

What We Prefer :

Registered Professional Engineer (specific to being assigned to Design-Build Projects)

ASQ Certified Quality Auditor (CQA) or Certified Manager of Quality / Organizational Excellence (CMQ / OE)

PMP, DBIA, AICP, or CMAA Certifications.