Senior Applications Engineer - Retail (Omni Channel)

The Application Management Services Team provides Cloud-based Application, Infrastructure and Platform services to allow the Oracle Retail Global Industries Unit to deliver Cloud offerings for our products within the Retail vertical market.

Monday - Friday schedule with on call rotation every 7 weeks

Main Responsibilities

• Install, configure and maintain Retail application environments
• Upgrade and patch application environments and their technology stacks
• Debug issues related to application configuration and technology stacks
• Build and maintain ad hoc productivity and automation scripts
• Triage hardware, operating system and related issues
• Assist development and QA teams in identifying and solving application and performance issues
• Publish and maintain documentation on web pages related to services offered
• Operate independently and as part of a team including remote team members and multiple collaborators
• Participate in rotational support that includes on call support for non-business hours.
• Provide customer support during their implementation cycle and post launch.
• Willing and able to work evenings and weekends on a monthly rotation basis .

Career Level -

Career Level -

RELEVANT EXPERIENCE and TRAINING

• Experience with the troubleshooting and supporting Retail applications including Omnichannel (Order Management, Order Broker, Customer Engagement, and / or Merchandising (RMS, ReSA,RPM, ReIM , Allocation), Planning, etc will be a significant plus.
• Experience or familiarity with cloud platforms like Oracle Cloud Infrastructure, AWS, Google Cloud, Azure
• Extensive experience in implementation and maintenance of Enterprise Applications using WebLogic Server , LDAP, Deployment tools, Monitoring tools on UNIX (Solaris / Linux) and Windows environments
• Proficient in handling all the aspects of Installation, Configuration, Clustering, Deploying Applications, Load Balancing, Performance Tuning WebLogic Server & SOA issues in production, and testing environment
• 8 plus years of experience in IT industry in analysis, design, support and maintenance of large client-server and web based applications in which 6 years of experience in Oracle Weblogic Support.
• Expertise in Weblogic Application Server Administration including installing, configuring, migrating, load balancing, deploying applications, performance tuning, capacity planning, upgrading, and maintenance of Weblogic Servers.
• Confirmed experience in administration of Weblogic servers on Linux or Windows
• Expertise and / or working knowledge of Cloud Native Environment (CNE) Administration including but not limited to Kubernetes, Docker or equivalent along with Automation technologies such as chef and puppet
• Experience and general understanding of Cloud Infrastructure, preferably in Retail Industry
• Solid grasp in various Web Logic sub-systems like clustering, JDBC, JMS, SSL, RMI / EJB objects etc
• Oracle database experience including SQL, PL SQL and performance analysis and remediation
• Excellent skills with scripting languages like Python, Perl, or Shell scripting
• Excellent English written and oral communication skills
• Bachelor or Master’s degree in Computer Science or any STEM field
• 5 -8 years of previous System Administration or related experience on Weblogic, Linux and / or one of the popular Unix OS flavors (Sun Solaris, HP-UX, AIX)

About Us :

Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work.

It’s when everyone’s voice is heard and valued, that we are inspired to go beyond what’s been done before. That’s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Life at Oracle :

An Oracle career can span industries, roles, countries and cultures, giving you the opportunity to tackle new roles and challenges, while blending work and life.

Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

To nurture the talent that makes this happen, we work hard to build a vibrant and inspiring workplace that celebrates diverse, hardworking teams where everyone can contribute.

We take care of each other, and value giving back to the community. We have flexible work arrangements and offer benefits including generous paid parental leave and comprehensive premium medical insurance.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

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Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US : Hiring Range : from $ to $ per hour; from $83,100 to $178,200 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee / Spouse / Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.