Multiple positions open, all levels. for 3E Elite billing
Essential Duties and Responsibilities
Prepare file for distribution to Firm’s e-billing clients, including a thorough review to maintain accuracy and compliance with the client’s billing guidelines.
Ensure efficiency and accuracy of the monthly e-billing process to minimize the billing and collections cycle times.
Act as liaison between clients, partners and assistants when issues arise that require intensive follow-up to address clients’ needs and provide resolutions.
Ensure efficient and effective communications are being sent to appropriate parties where the data needed to resolve an issue is fully identified.
- Coordinate the efforts of internal staff, vendor staff and clients’ designated personnel when transitioning to an e-billing platform.
- Work collaboratively with the E-Billing Supervisor to support e-billing systems by adding / removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems.
Assist in the training of new Billing staff with regards to Firm processes and systems.
Populating, maintaining and updating data for e-billing clients in the Firm’s billing system, 3E, and various client sub-systems to ensure all relevant information is correlated in 3E.
Proactively monitor e-billing progress including status reporting in e-billing systems, work-in-progress, client, matter and timekeeper set-ups, and other key process aspects.
- Troubleshoot and resolve complex e-billing issues, including rejections and deductions, are monitored and resolved timely and provide submission and problem solving assistance where needed.
- The ability to test and trouble shoot multiple e-software applications, summarize findings and identify potential problem areas
- Assess and enhance existing e-billing practices and develop strategies to streamline and improve the Firm’s processes.
- Conduct ad hoc e-billing projects as requested.
- Performs other duties and responsibilities as assigned.
3E. Elite Billing Coordinators
Populating, maintaining and updating data for e-billing clients in the Firm’s billing system, 3E, and various client sub-systems to ensure all relevant information is correlated in 3E. Prepare file for distribution to Firm’s e-billing clients, including a thorough review to maintain accu...
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