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Member Outreach Specialist

VirtualVocations
Carrollton, Texas, United States
Full-time

A company is looking for a Member Outreach Specialist.Key Responsibilities : Engaging with members through inbound and outbound calls to understand their needsConducting outreach to educate members on available clinical programs and schedule medical appointmentsDocumenting member information accurately in the system and meeting productivity goalsRequired Qualifications : Minimum 1 year of experience in a customer-serving atmospherePrevious call center experience preferredHealth insurance or healthcare experience, with knowledge of medical terminologyAvailability to work variable shifts across multiple time zonesInterest in bilingual Spanish speakers or experience with diverse cultures

7 days ago
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