Patient Services Specialist
Major / Essential Functions
- Establish good rapport with patients and interact in an empathetic manner
- Commitment to improving the experience and delivery of care for patients
- Strong communication skills, with excellent interpersonal skills.
- Ability to listen to others and respond professionally
- Strong critical thinking, problem-solving, and attention to detail
- Possess a growth mindset
- Answer patient calls and verifications
- Collect and process patient payments
Preferred Qualifications
- Medical clinic office experience scheduling appointments, receiving patients, verifying insurance, and processing charges
- EMR experience preferably Cerner
- Experience with common office computer programs such as Word, Xcel, Powerpoint, etc.
- Bilingual a plus
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
For additional information, please reference the .
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information.
By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.
To view this report, visit the .
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