Senior HealthCARE Advocate

Job Description

Job Description

Job Description : OPOC.us (One Point of Care) is seeking full-time Senior Healthcare Advocate to join the team in our Worthington, OH location.

We are looking for a positive, compassionate, high-energy individual who is client focused and enjoys working in a team environment.

Successful candidates will have strong critical thinking and problem-solving skills, a willingness to learn, and a commitment to achieving the best possible outcomes for our clients.

Role Description

tDuties include working directly with clients and their employees, responding to a wide range of inquiries and unique needs surrounding all levels of employee benefits and related matters.

tMaintain a positive, empathetic, and professional attitude under all circumstances, while obtaining the best possible outcomes.

tKeep detailed documentation in an organized way.

tCollaborate with team members with exceptional interpersonal skills.

tCommunicate with outside providers in a professional manner, as needed, to obtain information or resolve situations.

Requirements

tREQUIRED : Prior experience in dealing directly with clients, responding to their inquiries and needs, as well as the ability to address escalated situations.

tAbility to listen and communicate clearly and effectively, externally as well as internally.

tExcellent critical thinking and problem-solving skills and a commitment to follow through until issues have been resolved.

tStrong organizational skills and the ability to document and maintain records of client interactions, transactions, comments, and concerns.

tExcellent customer service skills.

tComputer literacy and a working knowledge of office equipment and software.

tAbility and desire for continued growth and learning.

Compensation :

tOPOC.us offers a competitive wage and benefits package, as well as an opportunity for growth for driven individuals.

Benefits :

t401K with company matching.

tMedical insurance

tDental insurance

tVision insurance

tCompany paid life insurance.

t8 paid holidays plus generous paid time off.

tCompany paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program.

tOnsite gym and health coaching

tAnd most of all, the opportunity to grow and develop in a supportive and positive work environment!

OUR GROWTH OPPORTUNITIES :

At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements.

Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!

About Us : : OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 One-Point-of-CARE solutions for small and mid-sized organizations.

For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future.

OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.

Join us!

If your passion is to work in a caring environment.

If you believe that learning is a life-long process.

If you strive for excellence.

$19.00 - $19.00 Hourly