Account Manager

Your day-to-day :

• Build and maintain excellent relationships and serve as the point of contact between partners and Greenlight
• Lead partners to hit performance and retention targets
• Proactively analyze business performance to identity potential issues and opportunities, then work cross-functionally to implement solutions
• Set partner priorities, drive delivery timelines, and ensure flawless execution of partner programs spanning adoption, servicing, and expansion
• Service partners, working cross-functionally with Product, Marketing, Analytics, Finance, Compliance, Customer Service, and Engineering to ensure high partner satisfaction
• Work with partner team leadership to manage internal reports and forecasts
• Work with other members of the Partner Success team to develop and maintain partner best practices and recommendations.
• Work day starts at 9 : 00 am EST

What you’ll bring to the team :

• 5+ years of experience in account management, customer success, program management, or sales
• Experience in financial services strongly preferred. B2B2C partner experience is a plus
• An ability to think analytically and support ideas with numbers and basic analysis
• Excellent oral and written communication skills, with a high level of comfort presenting
• Excellent relationship building skills
• A strong desire to learn, grow, and take ownership
• Strong program management skills

Not sure this one’s for you? Don’t count yourself out. Show us what you’ve got and we’ll reach out if there’s a great fit.

Location : We are currently prioritizing candidates who are based in the greater Boston, Massachusetts or Atlanta, Georgia area.

Work perks at Greenlight :

• Medical, dental, vision, and HSA match
• Paid life insurance, AD&D, and disability benefits
• Traditional 401k with company match and Roth IRA
• Unlimited PTO
• Paid company holidays and pop-up bonus holidays
• Wellness & professional development stipends
• Mental health resources
• 1 : 1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
• Flexible WFH, both remote and in-office opportunities
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups

Working at Greenlight

Medical, dental, vision, and FSAsUnlimited, flexible time offGenerous employer 401(k) match and equityUp to 16-week paid parental leaveOngoing learning and developmentRemote-friendly work environment