Case Manager - The Brooks

Description

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Position Title : Case Manager The Brooks

Reports To : Case Management Supervisor

Classification : Regular Full-Time (Exempt)

Location : NW, Washington, DC 20016

Hours : Flexible schedule (Monday-Friday), between 7 am-8 pm, some evenings, holidays, and weekends may be required to support operations and to respond to emergencies.

About Us :

Friendship Place is a nonprofit organization, serving the Washington, DC region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community.

Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond.

Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth / young adults and Veterans experiencing homelessness.

Our Core Values :

• Excellence and Innovation
• Finding Ways to Say Yes
• Caring at the Core
• Agents of Change
• Support, Empowerment, and Development
• Inclusion, Diversity, Equity, and Collaboration
• Integrity and Accountability

Summary :

The position provides support to participants in bridge housing who are transitioning from homelessness to permanent housing.

The bridge housing model seeks to stabilize participants and coordinate with external providers to house participants within 90 days.

The Valley Place approach embraces a Housing First model and philosophy. The Case Manager works to empower participants to rebuild their lives, relying on their own strengths, and using wraparound resources in a holistic, participant-driven process.

Responsibilities :

• Provide supportive services to individuals experiencing homelessness with serious mental illnesses, addictions, medical concerns, etc.
• Deliver face-to-face contacts to participants, and work in conjunction with external providers.
• Demonstrate empathy and flexibility in responding to participants’ needs and requests fostering wellness and independence.
• Engage participants and assess individual needs, preferences, and strengths.
• Develop short-term goals to help stabilize participants and support their transition into permanent housing.
• Assist participants in locating and selecting wraparound services.
• Monitor medical / psychiatric needs and medication management of all household members.
• Assist participants in securing adequate housing resources.
• Participate in multidisciplinary meetings and regular supervision.
• Complete progress notes and all mandatory paperwork within required timeframes (48 hours for case notes, 24 hours for unusual incidents).
• Maintain participant’s electronic records in the Housing the Homeless database.
• Attend professional trainings and conferences as needed.
• Perform all other duties as assigned.

Requirements

Background & Qualifications :

• A High School diploma or GED and six years of direct human service experience providing counseling and / or case management services to vulnerable or at-risk populations OR
• A Bachelor’s degree in any field, and two years of direct human service experience providing counseling and / or case management services to vulnerable or at-risk populations OR
• A Master’s degree in Social Work or a related human services field and one to two years of experience.
• Understanding of adult rehabilitation services and a person-centered approach.
• Experience working with individuals experiencing chronic homelessness.
• Experience with addictions, mental health, and co-occurring disorders.
• Strong written and verbal skills.
• Ability to work in a culturally diverse environment.
• Ability to work well under pressure.
• Ability to work as a team player.
• Strong commitment to mission, including racial equity and social justice.

Physical & Environmental Requirements :

Position will operate in a site-based service environment. Program participants live on site in apartment style accommodations, and employees will provide both in-home and office-based services.

Some services may be provided to participants in the community on an as needed basis. Employee must be able to sit for extended periods of time with repetitive motion and positions.

Employee must be able to operate a motorized vehicle. Some lifting may be required (up to 20-25lbs).

Background Checks : The selected candidate will be required to pass a drug and alcohol screen, NSO, criminal history background check and / or fingerprinting including FBI, and Metropolitan Police Clearance.

Direct Reports : None

Indirect Reports : None

Specific Requirements : Must have his / her own transportation to carry out job duties and responsibilities. The vehicle must meet legal requirements (insured, registered, etc.

and the employee must have a valid driver's license.

Other Details :

• Application Deadline : This job is open until filled, or the hiring manager determines that they can no longer accept applications.
• Compensation : The hiring pay range is between $58,117.00 - $63,506.00 annually. The starting annual salary is based on a step system.

A candidate’s starting pay determination is made based on meeting the basic position requirements, and current completed education, credentials and / or work experience.

Please Note : The step system is set and not open to pay negotiation.

• Benefits : We offer an excellent benefits package including low-cost health insurance, health reimbursement and flexible spending accounts, employer-paid dental, vision, short and long-term disability, life insurance, 403B defined contribution plan matching, employee assistance programs, professional development, employee resource groups, 14 paid holidays, 15 days of vacation and 10 days of sick leave during 1st year of employment, and much more! (Benefits are pro-rated for part-time employees).
• COVID-19 : All Friendship Place employees, regardless of their vaccination status, must continue to take precautions against the spread of COVID-19, in accordance with agency’s COVID-19 protocols and applicable law and guidance.
• Location : Washington, DC
• Interview Process : Phone screening, panel style interview, final interview.
• Website : www.friendshipplace.org

Diversity & Equal Opportunity Statement : Friendship Place is an Equal Opportunity Employer. We are committed to maximizing the diversity of our team and want to involve all those who can contribute to our inclusive culture.

We support all qualified individuals within our workforce without regard to race, color, religion, gender, sexual orientation, gender identity and expression, age, national origin, marital status, citizenship, disability, veteran status, personal appearance, familial status, family responsibilities, political affiliations, matriculation, credit, and any other characteristic protected by applicable law.

How to Apply : Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting : https : / / friendshipplace.

org / who-we-are / careers /

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