- Operate a cash register, lottery, and scanner using correct scan or ring method.
- Maintain daily logs and status reports.
- Ability to operate equipment in location while following established best practices.
- Process customer transactions.
- Oversee and direct workflow of customer service employees.
- Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met.
- Handle customer transactions and resolve customer concerns as necessary.
- Provide training as needed through expertise and knowledge.
- Resolve complaints following established procedures, seeking management support when necessary.
- Accurately scan / ring all items.
- Handle tenders following company policies.
- Build relationships, educate our customers, and create sales.
- Adhere to all Company policies / procedures and government regulations.
- Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.).
- Complete all training requirements by respective due dates.
- Stocking and cleaning interior and exterior of the building.
- Accurately handle and secure all monies, funds and other media assigned.
- Ability to represent A Culture of Caring and The Pursuit of Excellence Ô through Big Y’s Firm Foundations Ô (Character, Collaboration, Personal Development, Actions & Results).
- Must project a clean and professional appearance.
- Must be a team player with a positive attitude and businesslike conduct.
- Ability to operate within Company policies, procedures, and standards.
- Ability to work a flexible schedule in accordance with the needs of the store.
- Attention to detail, accuracy, ability to prioritize and follow-through.
- Possess excellent organizational, interpersonal, and communication skills.
- Ability to learn and utilize computer applications.
- Must be at least 18years of age.
- Must consent to and pass a drug screen and background investigation at time of hire.
Customer Service Representative (Data Specialist)
Customer Service / Data Entry Specialists. Provides exceptional customer service and call handling in a customer centric environment. Provides customer service activities such as responding to emails and phone calls. If you agree that climate change is one of the biggest issues facing the world toda...
Customer Service Specialist
Summary/Objective The customer service specialist serves patients by greeting and helping them. Multi-tasking, Flexibility, Initiative, Ethical Conduct, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focu...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
Bilingual Customer Service Specialist (Spanish)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
Bilingual Store Customer Service Specialist (Portuguese)
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Customer Service Representative (Data Specialist)
Customer Service / Data Entry Specialists. Provides exceptional customer service and call handling in a customer centric environment. Provides customer service activities such as responding to emails and phone calls. If you agree that climate change is one of the biggest issues facing the world toda...