Transformer Technician
Reports To : Department Manager
Primary Responsibility :
Responsible for providing service, repair and testing of transformers in workshop as well as at customer sites. This would also include but not limited to project supervision, installation, start-up, service, testing and customer satisfaction.
These activities require the timely completion of these activities at / or under budgeted cost to the complete satisfaction of our customers.
Responsibilities / Duties :
- Perform field and in-house transformer activities on oil filled and / or dry type transformers.
- Ensure tasks are completed utilizing all necessary safety procedures and equipment.
- Work overtime and weekends as needed to meet customer needs and / or company objectives.
- Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.
- Provide technical support to customers and shop / field personnel, as necessary.
- Capable of performing our standard electrical testing. (Doble, Winding Resistance, TTR, and Insulation Resistance)
- Experienced and capable in one or more of the following areas : Untanking / Tanking of core and coils, re-gasketing, core iron unstacking / stacking, removal / installation of coils, lead assembly and / or tap changers with limited guidance.
- Capable of performing oil processing / handling with limited guidance.
- Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and / or service providers, etc.
- Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.
- Provide support for any special projects as assigned by Management. The special projects may or may not become part of your primary responsibilities.
Measures of Success :
- Department efficiencies; i.e. low rework and warranty costs, manpower utilization, work completed at / or under estimated hours.
- Customer satisfaction.
- Meeting or exceeding customer expectations.
- On-time completion of project(s) and service reports.
Qualifications :
- Candidate must possess a high school diploma.
- An in-depth knowledge of transformer repair and field service experience.
- This position requires an individual experienced in field service, transformer repair and project management.
- Additionally, computer skills in Excel and Word and have excellent customer interface experience.
- The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.
Specific Qualifications
Must be able to pass pre-employment background check and drug screen, and when applicable if duties involve operating motor vehicle must be able to pass motor vehicle record check.
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