A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements.Key ResponsibilitiesAnalyze and monitor contact center activity data to recommend technology system improvementsSupport implementation processes and overall solution design, including testing of technology system improvementsIdentify opportunities for streamlining business processes and improving user experience through technologyRequired QualificationsBachelor's degree required2 - 4 years of related experience preferredCall center IVR experience strongly preferredProficiency in Excel and SQL strongly preferredEquivalent experience may be considered
Contact Center Systems Analyst
A company is looking for a Contact Center Systems Analyst II to drive data analysis and recommend system improvements. ...
Lead Contact Center Analyst
A company is looking for a Lead Contact Center Systems Analyst to oversee contact center activity data and recommend technology system improvements. ...
Contact Center Operations Analyst
A company is looking for a Contact Center Operations Analyst II to analyze and improve contact center operational processes. ...
Customer Service Representative - Onsite
Deliver exceptional service to our high value customers by providing best-in-class service. Customer Service functions within a contact. Ability to de-escalate customer issues and provide best in class service. Teleperformance is a global, digital business services company. ...
Product Marketing Content Manager - Work From Home
Product Marketing Content Manager. The ideal candidate will have experience creating product-centric content such as solution messaging and positioning frameworks, case studies, sales collateral, presentations, and white papers, ensuring all content is aligned with Gainwell’s product positioning and...
Project Manager- Pipe - Industrial
Managing cost and "Work In Progress" projections. Planning and scheduling the project. ...
Complaints Program Manager
A company is looking for a Complaints Program Manager to oversee its regulatory complaints program in the AMER region. ...
Systems Administrator
Evaluate and optimize servers to optimize systems for effective performance. Develops Server upgrade plans, procedures, and the installation of operating systems of the servers. Recommends systems technology solutions and enterprise-related hardware and software standards. Assists with budget recomm...
Customer Service And Sales Support Representative
We are seeking passionate individuals to join us in providing top-notch coverage and exceptional service. How about TODAY being the day, you take back your life and secure your future? Start a career in financial services, one of the most stable and lucrative industries in the world!. Your level of ...
Salesforce Product Manager
Job description Infosys is seeking a Salesforce Product ManagerAs a Salesforce Product Manager, you will take end-to-end responsibility for a portfolio of projects. Preferred Qualifications Atleast 5 years of experience in salesforce product management, with a proven track record of successfully lea...