We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations.
When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience.
Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards.
A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred.
Apply now if this seems like an exciting new opportunity to you! Responsibilities :
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
- Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
- Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
- Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
- Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
Qualifications :
- You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
- You must have 3 or more years of experience working in the hospitality field
- Showcase exceptional organizational, communication, and problem-solving skills
- Must have a strong focus on putting the guest first with exceptional customer service experience
- A proven record of experience managing a team, preferably in a hospitality role, is required
About Company
The Best Western Plus Dubuque Hotel and Conference Center is a great place to work. Bring your passion for people and guest services to our team and watch your career grow!
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