Supervisor, Care Coordinators (IDD Pilot Program)

About Us

Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years.

Independent Living Systems, LLC and its subsidiaries offer a comprehensive range of clinical and third-party administrative services to managed care organizations and providers that serve high-cost, complex member populations in the Medicare, Medicaid, and Dual-Eligible Market.

ILS provides tailored integrated solutions aimed at improving health outcomes while rebalancing costs, addressing social determinants of health and connecting members with community-based resources

Position Summary

The Supervisor, Care Coordinators provides oversight to the Care Coordinators, ensuring care coordination activities are being completed efficiently and effectively.

The Supervisor ensures enrollee satisfaction through periodic quality assurance activities. The Supervisor reviews and evaluates the work performed by the Care Coordinators and takes corrective action as necessary.

The Supervisor provides support and coaching to the Care Coordinators in their respective teams. The Supervisor participates in quality assurance and improvement activities of the Care Management Department.

The Supervisor must reside in region I (Miami-Dade and / or Monroe).

Education & Experience

Master’s degree in a human service, social science, or health field and have a minimum of two (2) years’ experience in care management / care coordination, in which at least one (1) year must be related to the IDD populations, or Bachelor’s degree in a human service, social science, or health field with a minimum of five (5) years’ experience in care management / care coordination, in which at least one (1) year must be related to the IDD populations.

Professional human service, social science or health related experience may be substituted on a year-for-year basis for the educational requirement, (i.

e., a high school diploma or equivalent and nine (9) years of experience in a human service, social science or health field, five (5) years of which shall be related to care management / care coordination, in which at least one (1) year must be related to the IDD populations.

Experience working with the developmentally disabled community preferred.

EEO STATEMENT

In compliance with the Drug-Free Workplace Act of 1988, Independent Living Systems has a longstanding commitment to provide a safe, quality-oriented, and productive work environment.

Alcohol and drug abuse pose a threat to the health and safety of ILS employees and to the security of the company's equipment and facilities.

For these reasons, ILS is committed to the elimination of drug and alcohol use and abuse in the workplace. Independent Living Systems, LLC, and its subsidiaries, including FCC, provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, disability, ancestry, or any other characteristic protected by state, federal, or local law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.