Casualty Claims Analyst

Casualty Claims Analyst

Phoenix Regional Office2075 W Pinnacle Peak Rd

Phoenix, AZ 85027

Thank you for considering Amica as part of your career journey, where your future is our business .

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers.

We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all.

We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion?

Visit our to read about it!

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes.

Our office located in Phoenix, AZ is seeking a Casualty Claims Analyst to join the team!

The Casualty Claims Analyst Team is seeking an experienced claim professional to handle personal automobile and homeowner casualty exposures through the life of the claim.

The selected candidate should exemplify Amica’s culture, creating peace of mind while building enduring relationships with our customers.

The selected candidate will manage, evaluate and negotiate complex casualty claims. The adjustment of claims from multiple states is required.

The selected candidate is expected to reside in the Phoenix Metro area. This position will involve a combination of work from home and in office work as needed for training, team engagement, and developmental purposes.

The position will require travel to attend proceedings such as mediations, arbitrations and trials. Some overnight and / or extended travel may be necessary.

The selected candidate will also periodically assist with various casualty claims initiatives, including assisting with technical training, pilot programs and other assigned projects.

Total Rewards :

• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Paid Vacation you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role.

While able to use prior to accrual, vacation time will accrue monthly.

• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and / or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company

Qualifications :

• Bachelor’s degree
• Minimum of two years of relevant claims adjusting experience
• Must be able to successfully secure an adjuster license in all states that require one
• Consistent history of excellent file documentation and claim evaluations
• Strong communication skills are required
• Strong technical proficiency in directing litigation
• Must demonstrate superior negotiating skills
• Ability to operate with minimum supervision
• Successful completion of an insurance designation program (CPCU, AIC, etc.) is preferred

About Amica

Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance.

Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy : All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and / or mental disability, mental condition, military status, genetic information or any other class protected by law.

The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older.

Employees are subject to the provisions of the Workers' Compensation Act.