Senior Sales Administration & Support Analyst

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

Our 114,000 colleagues serve people in more than 160 countries.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

You’ll also have access to :

Career development with an international company where you can grow the career you dream of .

Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

An excellent retirement savings plan with high employer contribution

Tuition reimbursement, the student debt program and education benefit - an affordable and convenient path to getting a bachelor’s degree.

A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Job Summary :

Abbott is seeking a highly motivated and detail-oriented Commercial Operations Analyst to join our Digital Solutions organization within the Medical Device Division.

The successful candidate will play a crucial role in facilitating the contracting process and executing the payment cycle for our digital services and solutions offers.

This position requires a strong understanding of commercial operations, excellent analytical skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities :

• Contract Management :
• Facilitate the end-to-end contracting process for digital services and solutions.
• Collaborate with legal, finance, and sales teams to ensure contracts are accurate, compliant, and aligned with company policies.
• Maintain and update contract records in the contract management system.
• Monitor contract performance and compliance, addressing any issues that arise.
• Payment Cycle Execution :
• Oversee the payment cycle for digital services and solutions, ensuring timely and accurate processing of invoices and payments.
• Coordinate with finance and accounts payable teams to resolve payment discrepancies and issues.
• Track and report on payment status, providing regular updates to stakeholders.
• Data Analysis and Reporting :
• Analyze commercial operations data to identify trends, opportunities, and areas for improvement.
• Prepare and present reports on contract performance, payment cycles, and other key metrics.
• Support decision-making by providing actionable insights based on data analysis.
• Process Improvement :
• Identify and implement process improvements to enhance the efficiency and effectiveness of the contracting and payment cycle processes.
• Develop and document standard operating procedures (SOPs) for commercial operations activities.
• Stakeholder Collaboration :
• Work closely with internal stakeholders, including sales, legal, finance, and operations teams, to ensure seamless execution of commercial operations.
• Serve as a point of contact for inquiries related to contracts and payments.

Qualifications :

• Bachelor’s degree in Business Administration, Finance, or a related field.
• 3+ years of experience in commercial operations, contract management, or a related role.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with contract management systems and ERP systems is a plus.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
28 days ago