INSIDE SALES MANAGER

Inside Sales Manager

Job Category : Manager Requisition Number : INSID01143 Showing 1 location Job Details

Description

Who we are :

Fidelity Life is a leading provider of financial security for middle market consumers. With a history of innovation, the company is redefining the life insurance industry with patented products and processes.

Fidelity Life pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued.

Established in 1896, Fidelity Life enjoys a long track-record of success and continues to build its reputation of sound fiscal management and customer-focused innovation.

In concert with Fidelity Life, eFinancial is an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model.

Using a proprietary and patented sales technology platform, eFinancial operates call centers in Chicago, IL; Seattle, WA;

and Tempe, AZ. eFinancials licensed agents and representatives reach thousands of consumers each day to help meet their unique life insurance needs often with just a single phone call.

To complement this channel, the company recently expanded to offer an entirely digital purchase experience.

Together, Fidelity Life and eFinancial are revolutionizing the life insurance industry to make life insurance more accessible and affordable for everyday Americans.

With an integrated marketing, product manufacturing, and controlled distribution system, the enterprise is uniquely positioned for growth.

What the job looks like :

The eSales team of eFinancial is looking for a result driven candidate with a strong leadership presence to join the team as the Business Development Manager.

The Business Development Representative (BDR) Manager is involved with the overall management and development of the Business Development Representative Team.

A successful BDR Manager must possess a strong ability to deliver results. This includes performance management, one on one and group coaching, and employee learning development.

Communication is key in this role, as the ideal candidate must possess active listening skills, patience, and can multi-task.

The BDR Manager will be expected to meet and exceed specific measurable goals geared toward call center performance, compliance, and customer engagement and satisfaction.

This candidate must also be flexible and able to solve intricate problems. This includes excellent explanatory skills, implementing disciplinary steps both written and verbal, performance auditing, attendance management, and systems training.

What you can contribute :

• The Business Development Representative Manager will have a broad range of responsibilities including :
• Understand goals and implement systematic steps toward motivating and teaching others how to operate at full potential and achieve results
• Onboard and train all eSales new hires
• Effectively communicate with people of all skill levels
• Successfully diagnose and troubleshoot hardware, software, and system issues
• Analyze performance and implement personal and group success plans
• Maintain complete BDR and call center compliance satisfactory to that of eFinancial
• Assertively manage the disciplinary process compliant with HR and eFinancial protocol
• Objectively and efficiently manage BDR to AGENT progression process
• Act as a liaison while facilitating the licensing process
• Oversee management of the timecard process

What you should bring to the table :

• Excellent written and verbal correspondence
• Expected to be onsite 80% of the time.
• Strong ability to engage and motivate teams
• Strong knowledge of the BDR role, responsibilities, and duties
• Strong working knowledge of Excel, My Ultimate, MindFlash, Scripter, and Genesys Cloud
• Results driven personality focusing on creative solutions and organization
• Possess a strong leadership presence and promote an overall positive environment
• Management experience preferred
• Proven track record of success in the on-boarding process and training of new hires.
• Experience in the life insurance industry preferred but not required
• Must be able to obtain your state license (Life and Health)
• Efinancial LLC, Fidelity Life Association, its parents subsidiaries and affiliates (collectively The Company) are equal employment opportunity employers.

We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability or any status protected by law.

We assure you that your opportunity for employment with this Company depends solely on your qualifications.*

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