Director of Caselaw Collection and Conversion
About the Role
The Director of Collection and Conversion is responsible for overseeing the end-to-end collection, conversion, and publishing processes.
The scope includes all cases, case law-related and agency materials. This role manages both Content Operations Managers and individual contributors responsible for these tasks.
Responsibilities
- Creating and executing the strategy and vision for the North American Collection and Conversion team
- Leading change management to help foster an innovative and metrics-driven environment, utilizing generative AI to help enhance workstreams
- Managing and tracking the overall collection and conversion pipeline to monitor progress towards achieving yearly publishing goals
- Managing all collection pipelines for smooth operation, identifying and resolving any pipeline breakdowns
- Working closely and collaborating with internal business partners (e.g., product, engineering) on collection and conversion workflows.
- Managing Lexis Webstars, resolving severity issues within prescribed turnaround times
- Identifying and resolve bottlenecks, inefficiencies, and quality issues across the entire case law workflow, implementing process improvements and remediation strategies.
- Managing court research, reviewing previous non-automated courts, contacting courts, and identifying new court opportunities, prioritizing automation where possible
Requirements
- Possess a Juris Doctor or Master's
- Have ability to effectively communicate, interact and report results regularly to senior management
- Demonstrate knowledge of customer expectations
- Be highly organized, self-motivated, and able to work in a detail-oriented environment
- Possess advanced computer skills including Excel, Word, PowerPoint, and Lexis Advance
- Have people management or leadership experience
Work in a way that works for you
We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer
- Health Benefits : Comprehensive, multi-carrier program for medical, dental and vision benefits
- Retirement Benefits : 401(k) with match and an Employee Share Purchase Plan
- Wellbeing : Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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