Key Responsibilities :
- Handle all materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
- Perform task for digitizing mail. (scan mail, save as pdf file, email the saved file to the recipient, follow up for instructions, monitor retention of original documents.)
- Deliver, pickup, and transport materials within, between, to, and from various departments.
- Deliver office supplies and copy paper.
- Inspect deliveries for suspicious or threatening items.
- Operate company vehicles (Box Truck and Vans) to transport items.
- Load and unload, mail and packages in the company vehicle for delivery.
- Inspect company vehicles for safety concerns prior to operating the vehicle daily.
- Answer calls and provide customer service.
- Pickup outbound boxes and packages from internal customer locations.
- Ability to sort items into categories according to established methods.
- Prepare items for processing, shipment or transportation.
- Enter activity data in logs, maintain records.
- Ensure all safety procedures are followed at all times.
- Prepare and process outbound courier shipments using computer or service provider's equipment (such as FedEx).
- Ability to cross train on other roles within department; responsible for carrying out other duties as appropriate due to staff absences or at the discretion of management.
- Perform research or look up process for identifying a home for mail, as needed.
- Order, stock, and maintain supplies for each copy room.
- Other duties as assigned by manager.
Qualifications :
- High School diploma or equivalent (GED).
- Minimum of 2-5 years Mail Services related experience preferred with knowledge of commonly used Office Services procedures.
- 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).
- Excellent customer service skills; must possess a "can do" attitude.
- Excellent communication skills both verbal and written.
- Valid Driver's License.
- Ability to effectively work individually or in a team environment.
- Competency in performing multiple functional tasks.
- Attention to detail.
- Ability to handle mail or hand cart, as well as flatbed.
- Must be able to lift up to 50 pounds.
shipping, receiving, logistics, mail, sorting, packing, packaging, office services, customer service
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