Call Center Agent

South Palm Orthopedics, P.A.
Delray Beach, FL, US
Full-time

Job Description

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITES

  • Reports to Administrative Supervisor and Practice Administrator
  • Greet patients, answer phones
  • Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day.
  • Scan insurance eligibility and document in patient account
  • Distribute information and forms, either paper or electronic
  • Populate new patient information into records and update information for existing patients.
  • Scan documents into electronic health record as necessary
  • Disclose information when required, using appropriate guidelines and following HIPAA regulations
  • Perform routine straightening and cleaning of waiting room areas
  • Attend staff meetings and complete mandatory in-service education / training
  • Perform other duties or special projects as required or as assigned by management.

Powered by JazzHR

LooAUUdCKQ

30+ days ago
Related jobs
Promoted
South Palm Orthopedics, P.A.
Delray Beach, Florida

Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day. ...

Promoted
Opal Collection & Affiliates Call Center
Delray Beach, Florida

Under the guidance of the Call Center Manager, the Call Center Reservation Agent is responsible for answering all telephone inquiries with regards to room reservations and hotel information. The call center reservation agent is to answer all inquiries in a professional, courteous, and efficient mann...

South Palm Orthopedics, P.A.
Delray Beach, Florida

ESSENTIAL DUTIES AND RESPONSIBILITES   Reports to Administrative Supervisor and Practice Administrator Greet patients, answer phones Schedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for t...

MDS Communications Corporation
Florida
Remote

Responsibilities of Remote Call Center Representative. MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. Our agents spend their day talking with donors and prospective donors, updating them on our clients' important work and asking ...

Talent Sphere Staffing
, Florida, ,
Remote

We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. ...

Opal Collection & Affiliates Call Center
Delray Beach, Florida

Under the guidance of the Call Center Manager, the Call Center Reservation Agent is responsible for answering all telephone inquiries with regards to room reservations and hotel information. The call center reservation agent is to answer all inquiries in a professional, courteous, and efficient mann...

Promoted
Professional Career Solutions
Greenacres, Florida

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...

Promoted
Allied Universal
Delray Beach, Florida

Call Center - Customer Service Rep. The Customer Experience Representative is a part of a dynamic, customer focused team and plays a pivotal role in providing the highest quality customer experience to our customers. Minimum of two (2) years of work experience in a Technical Customer Service Call Ce...

Promoted
Domino's Franchise
Deerfield Beach, Florida

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality contro standards, deal with people, analyze ...

Promoted
Orangetheory franchise #0109
Lake Worth, Florida

Working at our front desk which includes answering phones, getting to know members, providing a premier customer service experience so that everyone feels amazing when they enter, etc. ...