Benefits / Perks :
- Competitive Compensation plus incentives and benefits (Medical, Dental, Vision. Retirement. Paid Holidays, Vacations)
- Great Work Environment
- Career Advancement and Self Development Opportunities
We are seeking a Client Success Coordinator to join our strong team! Our ideal candidate is attentive, motivated, creative and engaged.
Responsibilities
- Working closely with client care team to assist with client needs including but not limited to phone calls, paperwork, scheduling, etc.
- Assist to develop and implement marketing projects on time and within budget
- Work closely with our client care team to assist management in working towards overall marketing goals and in creating reports.
- Assist to create, edit, and post social media marketing of all kinds, including text posts, pictures, informative long-form articles, and video content
- Assist to Collect and analyze data, prepare reports, including tracking online marketing activities and present to management
- Maintain a strong online presence that represents the company
- Follow up on potential leads, both via phone, text and email as needed
- Create, verify and maintain confidentiality of client records
- Respond to all complaints in a friendly and professional manner
Qualifications
- Excellent customer service and communication skills both in person and on the phone
- Maintain positive and efficient working environment as a team player
- Willingness to learn and assist in insurance verification and authorization
- Strong time-management skills with ability to multitask and prioritize
- Exceptional organizational skills with high attention to detail
- Familiarity with video and photo editing
- Familiarity with Microsoft Office suite and Google suite
- Understanding of digital marketing tools
- Strong organizational skills
- Strong attention to detail & follow-through
- Must be able to work independently, on a team, and under pressure
Preferred
- Previous experience in healthcare industry marketing or similar position is preferred
- Bachelor’s degree is preferred
We are excited that you are looking to join our team.
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We are seeking a Client Success Coordinator to join our strong team! Our ideal candidate is attentive, motivated, creative and engaged. Working closely with client care team to assist with client needs including but not limited to phone calls, paperwork, scheduling, etc. Work closely with our client...
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