Description
Together, We Own it! Start your employee owner journey with Shorr Packaging.
The Field Service Technician is responsible for the installation, set-up, repair, and routine maintenance of all packaging equipment at customer facilities and Shorr warehouse / demo rooms.
We are looking for 5+ years of experience in equipment maintenance, electrical or mechanical, or electromechanical experience.
Responsibilities
- Set up, install / assemble, test, adjust, and disassemble all packaging equipment.
- Repair packaging equipment. Diagnose problem, determine extent of repair, estimate labor time, and complete repair. Requisition or make up repair parts as necessary.
- Perform routine maintenance on all equipment.
- Assist with moving packaging equipment.
- Assist and train other Shorr Service Technicians and customer personnel.
- Assist sales reps in equipment sales.
- Assist and improve customer satisfaction through promoting company services and products within company guidelines.
- Operate machine tools when necessary in repairing or installing equipment.
- Follow all safety rules and keep work area clean.
- Safely drive to and from local customers in company-owned vehicle.
- Attend vendor training / schools. Out of town travel may be necessary.
- Travel to remote customer locations when necessary.
- Perform minor repairs on Shorr office and facility equipment.
Requirements
- Minimum 5+ years related experience and / or training / education.
- High school diploma, technical certification or education preferred.
- Microsoft Office with emphasis on Outlook, Word and Excel.
- PLC programming knowledge is also preferred.
- Valid and current state driver’s license is required
- Travel requirement for this position is up to 25% overnight, otherwise local client coverage
Benefits
- Company Truck!
- Employee Stock Ownership Plan (ESOP) - Together, We Own It!
- Company provided iPad, Laptop and monthly mobile phone stipend
- Equipment Technical Training and Certification
- Comprehensive Employee Benefits : Medical, dental, vision and other insurance coverages
- Competitive hourly rate plus targeted annual bonus plan
- Generous Paid Time off : Vacation, Personal, Sick and Floating Holidays along with company holidays
- 401K plan plus matching
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