Senior Manufacturing Quality Manager - North America

Responsibilities

• Provide leadership and development of team of 10 Quality Engineers responsible for mentor and support of individual site Quality Managers, engineers, and manufacturing engineers
• Build organizational Root Cause Problem Solving and LEAN business capability across industrial site leadership and central business teams
• Develop, implement and maintain of cross-facility (Regional) Quality Assurance processes
• Lead central manufacturing and plant quality teams in multi-functional root cause problem solving encouraging of Focused Five objectives
• Remove inefficiencies in quality problem solving process to rapidly deliver robust solutions for manufacturing colleagues, dealers and customers
• Own NA Region dealer feedback loop process (Delivery Quality Reporting) and synthesis of dealer quality feedback data to support continuous improvement and CPM (Current Product Management) prioritization of systemic Quality and Customer Experience issues
• Take accountability for OK to Ship (OKTS) at all North America Ag manufacturing plants, with authority to remove OKTS certification and implement Stop Ship with leadership support
• Owns Manufacturing Management Alert process with regard to assembly defects or quality escapes posing risk to customer experience;

leads plant and product platform quality team in recovery measures

• Facilitate annual and strategic planning relative to Plant Quality objectives (LTGW, ADPU, FTQ, CPA, etc) for NA Plants
• Act as Critical contributor to Region’s Strategy Deployment Process (SDP) as primary subject matter expert on current industrial manufacturing quality standards, processes and methods
• Own Strategy Deployment Plan projects and actions within NA Ag Quality
• Tackle role as primary Kaizen facilitator / mentor within NA Ag Quality and associated groups

Qualifications

• Bachelor's degree or equivalent experience, preferred in Engineering for Manufacturing or Operations.
• Minimum 5 years proven experience in Manufacturing Quality or Engineering leadership role.
• Minimum 10 years total quality or operations experience.
• Ability to travel 30%+
• Masters or equivalent experience in Engineering or Business Administration preferred.

Company Benefits

CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it.

Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives.

Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities.