Position Title : Collision Estimator
Department : Operations
Reports to : Location Manager
Position Summary :
ENTRY LEVEL. The Collision Estimator is responsible for examining vehicles for collision related damage, document the time and effort required to repair and refinish vehicles back to pre-accident condition in accordance with Chilton Auto Body standards and insurance partner guidelines.
Additional internal and business partner supported training a necessary.
Responsibilities :
Review with customers and walk-through the repair process : Greet customers by phone or in-person; explain to customers about the collision repair process, including insurance claims information, processing, and payment procedures.
Educate customers regarding importance of CSI survey questions and maintain strong communication to cultivate positive CSI results.
- Complete vehicle intake process : This includes mapping damage, photographing vehicles, and documenting files.
- Prepare estimates and supplements : Review vehicle damage and prepare estimates. Prepare supplements based on additional damage found, including parts price increases.
Ability to pull and review All data / OE procedures for Body Technicians as needed / required.
- Follow DRP compliance : Understand and follow all insurance carrier Direct Repair Program (DRP) guidelines regarding all aspects of the repair.
- Production Management : Support the location manager in the routing of each repair including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair.
- Quality Assurance : Ensure Chilton Auto Body's quality standards are met throughout the repair process and before the vehicle is delivered to the customer.
- File Documentation : Maintain real time accuracy of assigned work files and reconcile for customer delivery and file closing process.
- Training : Complete assigned training through Collision University. Addition internal and business partner supported training as needed.
- Additional responsibilities as assigned.
Job duties / Job description may be adjusted or added based on the needs of the business or at management discretion
Requirements :
- Ability to work collaboratively with the team to meet shared objectives.
- 2 years' prior collision experience.
- Effective time-management.
- Able to multitask and manage competing priorities.
- Communicate effectively with teammates, customers, and business partners.
- CCC One Experience.
- Valid drivers' license required.
- Eligible to work in the United States.
- Willing and able to pass a thorough background check.
- Flexible to work an 8-hour shift between 7 : 00 a.m. - 6 : 00 p.m.
Preferred Qualifications :
- Bilingual (Spanish).
Autobody Junior Collision Estimator
The Collision Estimator is responsible for examining vehicles for collision related damage, document the time and effort required to repair and refinish vehicles back to pre-accident condition in accordance with Chilton Auto Body standards and insurance partner guidelines. Position Title: Collision ...
Autobody Collision Estimator
The Collision Estimator is responsible for examining vehicles for collision related damage, document the time and effort required to repair and refinish vehicles back to pre-accident condition in accordance with Chilton Auto Body standards and insurance partner guidelines. Position Title: Collision ...
AAA - General Service Advisor
Performs other minor repairs as assigned by Lead Tech or Service Advisor, according to their abilities. Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location. Collaborative Environment AAA will value your ...
CDL Class B Overnight Delivery Driver
CDL Class B Overnight Delivery Driver. As a world-class company we are looking for CDL Straight Truck Driver based in Union City, CA. Shuttle and Delivery routes covering a 7 day operation. Touch freight delivery, home daily. ...
Service Advisor
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Ensure the daily inventory of technicians' time is consistently sold to service customers. Answer technical questions about vehicle problems, warranties, services, and repairs. ...
Customer Service Representative
As a Customer Service Representative, you will be the first point of contact for our customers, providing them with exceptional service, resolving inquiries, and ensuring a positive customer experience. Vortex Doors, America’s highest quality and most customer-centric commercial and industrial...
Sr. Technical Project Manager (Market Operations) - Long-Term Contract - 2-3 days Hybrid
Liaise with Resource Managers and key functional leads to resource projects through our project management tool, Workfront. Technical Project Manager (Market Operations) Long-Term Contract 2-3 days Hybrid. Create project plans and schedules to support the successful execution of various Marketing Op...
Project Manager
As a Project Manager at Webstacks, you will lead a diverse range of website projects, including full website redesigns, migrations to new technology stacks, and various other web development initiatives. This role demands a versatile project management approach to handle projects of varying sizes an...
Technical Project Manager
Ideally, the candidate has already started to transition from a Developer to a Project Manager or is already a PM that has previous developer experience and they're looking to continue to progress their career as a Project Manager moving forward. Title – Technical Project Manager (Asp. We are lookin...
Senior Estimator - Commercial Construction
They do about $500M in annual revenue and have targets to reach $900M in the upcoming years.They specialize in projects within the following verticals: .Develop comprehensive understanding of project strategy and deploy this throughout the estimating process .Perform quantity surveys, create scope s...