Responsibilities
The Care Delivery Manager (RN) :
- Review and ensure effective development and execution of personalized care plans that result in improved satisfaction & outcomes for all participants
- Facilitate and complete the process of Interdisciplinary Team (IDT) meetings, Service Delivery Requests (SDR), and other meetings
- Balance and allocate staffing and related resources throughout the site and ensure adequate team assignments and coverage as a seamless operation
- Collaborate with clinicians to review UAS and the UAS analyzer system to ensure the accuracy of their assessments
- Ensure all incidents are investigated and addressed accordingly
- Ensure documentation for participants is complete, and accurate, including and not limited to enrollment, disenrollment, electronic / paper medical record, and any other clinical notes
- Review participant’s charts for quality and address any deficiencies
- Ensure documentations are in accordance with company standards and federal / state regulations
- Maintain up-to-date knowledge about current health-related issues, procedures, evidence-based clinical practices guidelines, medications, and impacting health and practice standards
- Recommend and contribute to improvements in services, programs, policies, and procedures to ensure optimum care and services to members
- Perform other duties, as needed
Qualifications
- Must be Bilingual Korean
- 3+ years of relevant experience
- Bachelor's Degree in Nursing
- NYS Registered Nurse (RN) license
- Experience working with the Elderly population
- Experience in a Supervisory role
- Solid assessment and documentation skills
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills :
- 2+ years of Administrative experience in a Management capacity within a Certified Home Health Agency (CHHA), Long-term Home Healthcare (LHCSA), Acute Care, Medical-Surgical, and / or Critical Care setting
- Nursing Home experience
- Experience with Diagnostic & Treatment clinic
- Managed Long-term Care Insurance experience
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