Senior Industrial Engineer

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

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Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs.

Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education / Experience

• Bachelor’s degree in Industrial Engineering / Project Management / Engineering Management / or other related field
• Master’s degree in Industrial Engineering / Engineering Management / Business Administration / Healthcare Administration preferred
• 5+ years of applicable experience preferred

Qualifications

• Advanced training or experience in performing statistical, financial, and strategic analyses.
• Experience managing healthcare-related projects and familiarity with healthcare provider industry preferred.
• Previous experience in performance / process improvement projects including but not limited to Lean, Six Sigma methodologies.
• Excellent communication skills.
• Customer focused.
• Excellent attention to detail.
• Able to prioritize tasks and meet deadlines.
• Strong interpersonal skills.
• Ability to progressively probe, analyze and identify root causes of problems, provide practical solutions and negotiate resolutions.
• Ability to independently manage large, complex projects.
• Experience in dealing with a wide variety of project stakeholders at all levels.
• Self-directed and results-oriented individual.

Position Summary

The Senior Industrial Engineer applies strong interpersonal relations and communication skills to provide internal consulting on quality of care, reliability of care, and patient safety.

• Delivers education / training process improvement (PI) modules, appropriate continuous improvement methodology and process management support.
• Identifies key areas of clinical performance improvement that will reduce cost and support clinical areas with an opportunity to improve outcomes.
• Partners with Decision Support to identify key metrics and obtain advanced clinical / financial data analytics and statistics consultation in support of performance improvement goals and initiatives.
• Successfully leads project teams independently to ensure on time completion of assigned projects within budget.
• Provides guidance and consultation when needed, to assure linkage between outcomes of quality, risk monitoring, performance improvement, patient satisfaction and value / financial impact.
• Develops performance improvement strategies; manages and leads process improvement initiatives ensuring initiative alignment with business vision and established PI Plan and strategy.
• Partners with Service Lines to identify value-add projects; drive results and revise plans as appropriate to meet changing needs and requirements.
• Provides Service Lines, JMC leadership team and other stakeholders with progress reports, including appropriate metrics and statistics.
• Uses communication and teamwork skills to build and maintain successful working relationships throughout the organization.

Listens effectively, builds strong relationships, and openly shares best practices, tools and expertise.

• Promotes patient, physician and employee satisfaction by uncovering customer needs through open-ended questions and clarifying expectations.
• Performs other duties as assigned.

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