Business Analyst (749601)

Job Description

Title : Business Analyst

Location : Richmond, VA 23219

Client : Virginia Information Technology Agency

Note : This is a hybrid position 3 days onsite and 2 days remote. So Local candidate preferred.

Job description

Key Responsibilities :

• Act as the voice of the customer, working with project team members and business stakeholders to fully understand business processes, pain points, and customer needs.
• Develop expertise in customers’ business applications and organizational data management concepts, advocating for the customer throughout the SDLC.
• Conduct Root Cause Analysis to identify system gaps and deficiencies that impact the customer and require a business, technical, or blended approach for resolution.
• Diagram current processes and propose modifications using process flows, context diagrams, and data flow diagrams to ensure clarity for both technical and non-technical stakeholders.
• Discover and document customer-centric requirements, user stories, and acceptance criteria with a focus on improving business and technical processes.
• Decompose requirements into Epics and Features; create clear and concise user stories that are aligned with customer goals and are easy to implement by technical teams.
• Map user stories to technical designs for system modifications, ensuring that solutions meet customer expectations.
• Identify and group related user stories into Themes; document dependencies, ensuring alignment with customer priorities and business processes.
• Assist the Product Owner in maintaining the product backlog with a customer-first mindset.
• Perform Quality Analyst functions, defining test objectives, test plans, and test cases, while executing tests (including regression testing) to ensure customer satisfaction.
• Coordinate and facilitate User Acceptance Testing (UAT) with business stakeholders, ensuring that the customer is at the center of the testing process and keeping Project Managers / Scrum Masters informed of progress.

Qualifications :

• Minimum of 10 years of experience delivering business and data analysis artifacts with a customer-focused approach.
• 5+ years of experience as an Agile Business Analyst with a strong understanding of Scrum concepts and methodology, including representing the customer during sprint reviews.
• Experience organizing and maintaining Product and Sprint backlogs, ensuring prioritization based on customer needs.
• Proficiency in translating client and product strategy requirements into Epics, Features, and User Stories, ensuring alignment with customer goals.
• Strong data analysis background, organizational data management concepts, and SQL / database experience, particularly in supporting customer-driven solutions.
• Proficient in defining acceptance criteria and managing the acceptance process with the customer in mind.
• Experience with software development applications such as Azure DevOps and / or Jira.
• Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server).
• Experience with reporting systems, operational data stores, data warehouses, data lakes, and data marts.
• Exceptional written and oral communication skills with a proven ability to advocate for customers while working with a diverse set of peers and stakeholders.

Preferred :

• Certified Business Analysis Professional (CBAP)
• PMI - Professional in Business Analysis (PMI-PBA)
• PMI - Agile Certified Practitioner (PMI-ACP)
• Experience using Azure DevOps or Jira for agile software development and work item tracking.
• Experience with automated testing tools such as TestComplete, Cucumber, or Selenium.

If you are : bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction,

enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then

we would like to hear from you. We need exceptionally capable people for this role for our client,

so get back to us and tell us why you think you are a fit.

About Us :

Since 2000, Tri-Force Consulting Services ( https : / / triforce-inc.com ) has been an MBE / SDB certified IT Consulting

firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps),

systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government

and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity,

increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing

core values : integrity, diligence, and technological excellence.

Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the

Inc. 5000 list of the nation's fastest-growing companies.

Requirements

Collaborate with business stakeholders to understand requirements and translate them into technical solutions. Interpret business, technical, regulatory, and architectural requirements in researching and recommending solutions.

Evaluate and select appropriate technologies and platforms, with a focus on security, accessibility and compliance. Ensure solutions adhere to architectural standards and best practices, including security and accessibility policies and guidelines.

Participate in the technology selection and provide recommendations.