IT Manager

Job Description

Job Description

SUMMARY

Responsible for the working with various vendors to achieve the successful installation, operation, and maintenance of information systems on property, including computers, software, and audio-visual equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs the day-to-day operations of the Information Technology (IT) department.
• Develops and implements strategic goals and objectives for the IT Department.
• Works with all departments to build, support, and update computer systems and software which align with property goals.

Collaborates closely with department managers and senior leadership to understand needs and address concerns.

Regularly scans and evaluates property systems to identify risks, vulnerabilities, and improvement opportunities. Facilitates IT security audits and investigations.

Ensures necessary Cyber Security protocols are maintained and followed.

• Develops, implements, and maintains business continuity and disaster recovery protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Ensures proper licensing and adequate support for all system users.
• Creates and reviews department reports, addressing potential conflicts and / or misinformation.
• Ensures a maximum level of internal service and satisfaction throughout the property is achieved and maintained.
• Approves purchase of systems-related equipment and supplies or provides a clear explanation of why the request cannot be approved.
• Develops and administers departmental operating budget and controls.
• Develops and maintains relationships with external IT vendors and service providers.
• Must be able to work the required work schedule and flexible to change shifts as needed. This may include nights, weekends, and holidays.

Works physically onsite to manage business and interact personally with team members, vendors, and guests.

Maintains the highest level of confidentiality and professionalism.

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES

• Bachelor’s degree in Computer Science or related area of study. Three to five years related experience within IT. An equivalent combination of education and experience will be considered.
• Casino industry experience highly preferred including experience with casino slot vendors and other related systems.
• Two to three years of progressive leadership experience within IT preferred.
• Experience installing, configuring, testing, and maintaining operating systems, application software, and system management tools.
• Ability to manage priorities and workflow in a fast-paced environment.
• Skilled in planning, delegation, time-management, and problem-solving required.
• Excellent verbal and written communication skills required for positive interaction with staff, guests, and vendors.
• Ability to read, analyze, and interpret complex data, including reports, technical procedures, or governmental regulations.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to effectively present information in a group setting.
• Must be able to obtain and maintain appropriate gaming license.
• Must have and maintain valid driver's license with a good driving record.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools, or controls.
• Occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• May occasionally lift, push, or pull up to 50 pounds.
• The noise level in the work environment is usually moderate, increasing to loud when on the casino floor.

The above description is intended to describe the general nature and level of the role. This is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel assigned to the position.

Prairie Flower Casino reserves the right to make changes to the above job description, as necessary.

The Ponca Tribe of Nebraska exercises Indian preference in hiring to Ponca Tribal members and members of federally recognized tribes.