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CUSTOMER SERVICE AGENT

Randstad US
Knoxville, TN, United States
$16,5-$17 an hour
Permanent
Temporary

customer service agent.

  • knoxville , tennessee
  • posted september 5, 2024

job details

summary

  • $16.50 - $17 per hour
  • temp to perm
  • high school
  • category office and administrative support occupations
  • referenceAB 4602410

job details

This role involves managing outbound calls to insurance companies to make payments on behalf of customers. You will handle phone communications to ensure accurate and timely payment processing and supporting customer needs efficiently.

Great written communication skills are essential for handling a high volume of outbound calls, ensuring smooth and effective interactions.

salary : $16.5 - $17 per hour

shift : First

work hours : 8 AM - 5 PM

education : High School

Responsibilities

  • Inbound or outbound calls to insurance companies to make payments on behalf of customers
  • Email correspondence
  • Data entry

Skills

  • Telephone Etiquette
  • Basic Software Skills
  • Basic Computer Skills
  • Customer support

Qualifications

  • Years of experience : 1 year
  • Experience level : Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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