Crisis Services Outreach Counselor
Kids In Crisis is Connecticut's ONLY free, round-the-clock agency providing emergency shelter, crisis counseling and community educational programs for children of all ages and families dealing with a wide range of crises, including domestic violence, mental health and family conflicts, substance abuse, economic difficulties and more
REPORTS TO : Director of Outreach and Community Initiatives
RESPONSIBILITIES : Direct Service :
Direct Service :
- Answer crisis helpline calls, provide immediate assessment of need and implement a plan of action
- Provide crisis intervention, conduct outreach, family meetings, intake assessment, and documentation for residential programs
- Collect and document pertinent data and statistics related to outreach services
- Provide case management to at-risk youth identified through community-based programs such as the JRB and IAT
- Provide on-call outreach coverage
Community Work :
- Provide regular outreach education to area schools, police departments, and other social service agencies and community organizations
- Share information about Kids in Crisis services at health fairs, events, and community informational presentations
- Network with community agencies and attend community meetings
QUALIFICATIONS :
- Bachelor's Degree from an accredited college or university in Social Work, Counseling, Psychology or related human services field
- Minimum of two (2) years counseling or crisis intervention related experience, with youth and families.
- Bilingual English>
Spanish Strongly Preferred
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