Sr. Product Manager - Credit

POSITION TITLE : Sr Product Manager Credit

POSITION SUMMARY :

We are a trendy e-commerce retailer that’s not just busy selling stretchy jeans and t-shirts. We are striving to push the boundaries of technology and innovation across all of our channels while making American Eagle the smoothest place to shop on-line and in-stores.

We’re gearing up for our biggest chapter yet and it’s being driven by technology. To help us get there, we are cultivating a devoted team of product managers that embraces the spirit of our iconic brands and champions the needs of our customers to drive REAL value for the AEO business.

We’re looking for an extremely motivated Product Manager who will be responsible for delivering incremental value and driving magical experiences as we look to build our America Eagle credit card program online and in stores.

YOU.

You are a product minded person who is resourceful, creative, and dedicated to building awesome customer experiences that drive our credit program.

You’re up for a challenge and are never satisfied with the status quo. You sweat the details and ensure the job is done the right way, not the easy way.

You’re comfortable being team captain or second string. You’ve been in the trenches to know what’s necessary to bring successful features to life, and you like to have some fun along the way.

You will work with a diverse set of stakeholders to enhance the digital experience and will be empowered to solve hard problems in ways that our customers love and work for our business.

You are a strategic thinker, results-oriented, and an excellent communicator. You should have a deep understanding of e-commerce and a passion to delight our customers.

WHAT YOU'LL DO. (the day to day.)

• You will be part of a credit POD, consisting of cross functional team members including marketing, Finance, UX, engineering and our credit partners.
• Partner to build the Technology Credit delivery roadmap this person will have a dedicated focus on bringing features to life for our customers that drive new enrollments into the credit card program or drive shopping engagements for existing credit customers.
• Champion the needs of customers with a focus on both customer and business value
• Collaborate with key stakeholders and UX team to develop growth strategy for the Credit program that meets and exceeds the need of our customer
• Engage business stakeholders and our credit partners throughout the execution of a project, ensuring that what is delivered meets our business goals and objectives
• Analyze user feedback, data, and competitive landscape to identify new product opportunities and enhancements
• Blend strong business acumen, technical problem solving and agile execution
• Develop detailed requirements and feature definitions
• Proactively identify opportunities and issues, work with internal partners to understand options and execute solutions
• Synthesize business requirements, identify areas of uncertainty, recommend solutions, and gather buy-in from relevant stakeholders
• Define metrics of success and analyze results

YOU’VE GOT WHAT WE NEED. (the must haves.)

• Bachelor's Degree
• 5+ years related experience in digital / ecommerce and store technologies
• 5+ years of experience in Product Management
• Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
• Ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation & planning skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to concurrently manage multiple projects in various phases of ideation, execution, or delivery
• Ability to work with and influence peers and senior management
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines and reporting
• Experience with agile development
• Data driven mindset and track record

PAY / BENEFITS INFORMATION :

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental);
• wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off;

paid sick leave; and parental leave and benefits.

Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.

For additional information, please click .

AEO may also provide discretionary bonuses and other incentives at its discretion.

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