Community Relations Director for Assisted Living and Skilled Nursing
If you want to know about the requirements for this role, read on for all the relevant information.
Join the team at Cambridge Rehabilitation and Healthcare Center as a member of our proud and caring staff. As a member of Cambridge Rehabilitation and Healthcare Center, you will enjoy being a part of a valued team where personal advancement and the development of skills are respected and where you will feel appreciated.
In the role of Director of Community Relations, you will be responsible for building and developing assisted living occupancy by conducting personalized visitations to all primary referral sources and interested parties and representing the facility in community events.
Key Responsibilities :
- Ensures protected health information is kept confidential.
- Communicates ideas to improve customer services.
- Participates in staff meetings, department meetings, and other center meetings and sits on required committees.
- Schedules and conducts face-to-face sales calls to qualified referral sources. Develop pre-call plans and utilize the impact sales process to obtain referrals.
Enters all sales call activity and results into SAMS.
- Demonstrates a working knowledge of the industry, served market area, and major referral sources.
- Handles promotion, public relations, and advertising responsibilities.
- Participates in the planning and coordination of facility events such as seminars, where referral sources are invited to attend.
- Appropriately uses and incorporates collateral and promotional materials during customer interactions.
Education :
College degree preferred.
Experience :
Sales experience, particularly in health care services, products, or pharmaceuticals is desirable. Familiarity with long-term care and / or healthcare services is useful.
Additional Requirements :
Travel required to local Community Centers and Hospitals.
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