Regional Director of Operations

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At AllerVie Health, our team members are unified around our mission to help patients achieve and maintain optimal health and quality of life - free from the symptoms and suffering of allergies, asthma, and related immunological conditions.

From our physician and clinical roles to our administrative and operational support roles and everything in between - we change lives for the better - giving people their lives, health, and vitality back in real, tangible ways.

We live every day on mission and wake up excited to tackle new challenges and provide people with health solutions.

When you join AllerVie, you join a crucial workforce that provides meaningful care and service to our allergy patients. We value the knowledge and experience you bring to AllerVie and we reward your efforts and dedication with a competitive compensation and benefits offering that allow you to offer your best to our patients.

These benefits include the following for full-time employees (scheduled 30+ hours weekly) :

Eligible for benefits the first of the following month after date of hire

3) major medical plan offerings

• Dental and vision plan offerings
• Supplemental benefit offerings : accident, critical illness, hospital indemnity, short-term and long-term disability, supplemental life insurance, flexible spending and dependent care spending plans
• Company paid benefits : $50K basic life and AD&D insurance, Teladoc plan for employee and dependents at no cost, Employee Assistance Program to include work / life balance resources and counseling
• 401k Plan with VOYA after 6 months of AllerVie employment. Company match of 100% of the first 3% of employee contributions.

50% for the next 2% of employee contributions.

• Generous paid time off that increases with years of service
• Paid holidays

Job Summary :

The Regional Director of Operations is responsible for overseeing the clinical operations of multiple practices within an assigned geographic market under the supervision of the VP of Operations.

This position is responsible for achieving specific financial, employee relations, customer service, and clinical objectives through strong leadership and effective management of staff and patient satisfaction.

Duties / Responsibilities :

• Work with practice management teams to schedule and deploy clinical staff to meet the facility’s program needs and provides staff with patient care skills development opportunities to ensure quality care in the facility.
• Manage day-to-day customer issues and work for a satisfactory resolution.
• Develop corrective plans of action of risks or concerns identified and ensure good outcomes of deficiencies noted.
• Monitor and accomplish area-specific employee retention objectives within assigned facilities.
• Ensure that policies, procedures, and patient care standards are met in assigned facilities.
• Manage recruiting and staffing objectives for their assigned geographic area as well as new facility acquisitions and labor costs within their assigned geographic area.

Required Skills / Abilities :

Disciplined, Gets it done Attitude : This individual must be a working manager and practical thinker, able to identify and devise realizable solutions and roll-up his / her sleeves to get things done;

he / she must also be able to identify and alleviate any potential hurdles to achieving objectives, successfully managing people and projects, both directly and through influence.

• Influential : This individual must be able to effectively challenge and influence others to own the vision and strategies;
• must be an approachable and trusted confidant, able to encourage confidence to receive unfiltered truth about potential problems at all levels within the organization;

lead and manage operations and staff; holding them accountable, managing expectations, establishing objectives, and measuring results to ensure accountability and development.

• Executive Leadership & Presence : Bright, articulate individual able to move fluidly between managing day-to-day operations.
• Attitude & Behavior Consistent with AllerVie's Culture and Values : The successful candidate must have a commitment to and be able to live and promote AllerVie's values positively and proactively to patients, teammates, physicians, and business partners.

Education and Experience :

• Bachelor’s degree in healthcare administration, business, or related experience
• Minimum of five years management experience in a healthcare setting
• Strong project management skills
• Strong problem solving and critical thinking skills
• Strong leadership qualities
• Consistent track record in P&L responsibility

Physical Requirements :

• May require regional travel time up to 50%
• Must be able to travel between facilities during scheduled hours.
• Must be able to work varying hours and days based on scheduled business needs.
• Must be able to lift up to 50 pounds at times.

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