Associate Technical Service Manager (Auto-Negotiation, MAC, Flow Control, PCS)
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Position Details
Summary Operating Title Associate Technical Service Manager (Auto-Negotiation, MAC, Flow Control, PCS) Long Classification Title Interoperability Manager I Campus Location Durham Department UNH Interoperability Lab Summary of Position The InterOperability lab is a commercially funded independent testing facility for networking and data communications devices and software.
The Associate Technical Service Manager is responsible for supporting the development and execution of testing services and / or hardware / software testing tools used by our approximately 200 global business partners .
The position will serve as a technical manager for conformance teams within the Embedded and Baseband teams.. The technical manager role will support teams such as Auto-Negotiation, MAC, Flow Control, PCS, etc.
Acceptable minimum level of education Bachelor's Acceptable minimum years of experience None Additional Job Information Posting Number PS4530FY24 Other minimum qualifications
- Basic knowledge of TCP / IP networking.
- Basic experience creating technical documents
- Basic knowledge of networking device configuration (home router, etc), scripting concepts, and the desire to train college students for future roles in the industry.
- Ability to work both independently and as a team member.
- Ability to travel.
- Effective oral and written communication skills.
Additional Preferred Qualifications
- Bachelor’s degree and two years of experience in technology appropriate to project such as IPV6, high-speed ethernet and mobile, and / or other technology as defined by the IOL.
- Basic troubleshooting experience; ability to respond quickly and isolate basic issues with networking devices
- Basic demonstrated understanding of data communications; communication between computer systems or devices and testing practices and methodologies
- Agile Team Experience
- Project management experience.
- Business Development and Marketing experience
- Customer service client relationship management experience.
- Knowledge of Atlassian products
Salary Information Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.
Royalty / IP Licensing Pool : IOL managers are entered into an IP licensing pool to receive compensation based on tools and software that the UNH-IOL licenses to our customers.
Incentive / Bonus Program : IOL managers are also eligible for an annual incentive bonus based on department and individual performance.
Quicklink for Posting Percent Time Information (FTE) 1.00 Grade 24
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