HVAC Service Technician

At NRG, we’re bringing the power of energy to people and organizations by putting customers at the center of everything we do.

We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands.

A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future.

More information is available at www.nrg.com . Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Job Summary :

What you’ll love about Airtron

• Competitive wages and weekly pay
• Sign-on bonuses may be available for certain positions. Ask your recruiter for more details
• All positions are eligible for Healthcare (medical, dental, vision, prescription drugs)
• Many wellness programs to support your physical and mental health
• Paid Time Off to include holidays
• Maternity and Parental Leave
• 401(k) savings plan
• Company paid Basic life insurance and AD&D insurance
• Company-paid Short-Term and Long-Term Disability
• Employee Assistance Program
• The HVAC Service Technician will deliver exceptional HVAC service and maintenance on residential heating and air conditioning systems under the direction of the HVAC Service Supervisor and Operations Management to ensure all work is performed correctly.

Essential Duties / Responsibilities* :

• Maintain and repair heating and air equipment.
• Inspect and maintain ducting and company materials / equipment within a serviceable condition.
• Identify, wire, and start-up complete residential systems.
• Troubleshoot, recommend, and resolve / repair all issues to keep equipment functioning properly.
• May perform start-ups, testing & recording results for each system during start-up to ensure the system is functioning properly.
• Perform proper inspection of system and inform dispatch / customer of any outstanding concerns.
• Explain each service and repair performed to dispatch / customer.
• Directly coordinate with office for day-to-day work schedule.
• Facilitates order for all parts required for appointments and ensure preparedness for the day of service.
• Transport parts, materials and tools to the job site and provide proper accounting of assigned items.
• Completes all paperwork / tablet neatly and timely as required
• Debrief all service(s) provided with dispatch / customer after each service call with respective documentation.
• Inspection of area for cleanliness after job completion.
• Maintains company vehicle, ensuring cleanliness and organization, both inside and out.
• Abides by all company standards of performance and code of ethics.
• Maintaining a courteous demeanor with all customers and associates.
• Ensure all foot ware has protective floor savers while working in customer homes.
• Follows safety policies and procedures.
• Other duties as assigned.
• Duties may vary by location.

Minimum Requirements :

• High school diploma or GED
• 1+ HVAC service experience
• EPA Certification
• Solder / Brazing skills
• Good verbal and written communication skills
• Must be able to communicate in English effectively, both verbally and in writing
• Beginner computing skills and able to use a computer, laptop or tablet.
• Basic proficiency in navigating the internet and email software such as Microsoft Outlook
• Valid driver's license required
• Ability to work overtime with little notice; weekend hours may occasionally be required

Preferred Qualifications :

• HVAC trade school certification
• 1-2 years’ experience in construction, HVAC or related experience

Additional Knowledge, Skills and Abilities :

• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization.
• Related work experience may be substituted for education.
• Safety mindset and acceptance of a safety culture

Working Conditions :

• Majority of work will take place at occupied residential homes and / or construction sites. Minimal time spent in an office environment.
• Travel by vehicle to and from work locations
• Regularly exposed to construction environments involving equipment, elevated work areas, confined spaces, noise, dust, hazardous materials and odors
• Comfortable working both indoors and outdoors, exposed to all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE

Physical Requirements :

• Must be able to drive and operate a motorized passenger vehicle or forklift
• Must be able to lift / move up to 50 pounds frequently
• Frequently performs tasks requiring climbing, bending at the waist, crawling, kneeling, crouching
• Must be able to work at heights, climb ladders and stairways, and occasionally work on platforms / scaffolding (using the appropriate fall protection requirements)
• Must be able to wear required personal protective equipment (PPE) including but not limited to hard hat, safety glasses, ear plugs, masks / respirators, reflective safety vests, gloves and safety toe, construction-grade work boots
• Must be able to adhere to long periods of standing, walking or sitting
• Ability to hear, understand and distinguish speech and / or other sounds to operate phones or other equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others
• Ability to enter text or data into a hand-held device or computer by means of a traditional keyboard or 10-key numeric keypad
• Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools
• Physical requirements may vary by location.

NRG Energy is committed to a drug and alcohol free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.

EOE AA M / F / Protected Veteran Status / Disability

EEO is the Law Poster (The poster can be found at http : / / www.eeoc.gov / employers / upload / poster screen reader optimized.pdf )

Level, Title and / or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.