Employee Benefits Specialist

Job Description

Job Description

Description :

Are you a detail-oriented multitasker looking for an meaningful and impactful opportunity? Wilshire Benefits Group is actively seeking a dynamic professional who is ready to play a vital role in enhancing employee satisfaction and well-being as an Employee Benefits Specialist on our Client Services Team.

You'll be an integral member of our operation, ensuring that our clients and their employees have seamless access to essential benefits.

In this fast-paced role, you'll handle everything from processing enrollments and managing eligibility with insurance carriers to fielding inquiries from our dedicated employee benefit advocates.

Your contributions will empower both our internal staff and external clients, making a real difference in their experience.

Our ideal candidate will have 2-5 years of agency experience including facilitating enrollments, populating carrier sites, and resolving benefits questions.

Bring your friendly attitude and positive energy, and let's create an amazing workplace together!

Requirements :

• 2-5 years of experience in an employee benefits agency setting
• Experienced with accurately processing member benefit enrollments (additions, changes, deletions)
• Familiarity with carrier websites (BCBS / HAP / Priority Health / etc.)
• Ability to create and edit open enrollment materials, including employee guides (ideally in MS Publisher)
• Respond to client / employee support request such as issuing ID cards and addressing benefit-related inquiries
• Assist employee benefit advocates with calls and education on claims
• Document all activities in the tracking system
• Support Account Managers with client onboarding and enrollment audits
• Deliver exceptional service to clients and their employees
• Understand COBRA eligibility and process COBRA activities and manage eligibility with third-party administrators
• Ability to work independently and adapt to client needs
• Demonstrated success in identifying opportunities for process improvements

Preferred Experience

• Bachelor’s degree and / or a minimum of two years of professional experience
• License in Life and Health a plus
• Employee Navigator / benefits administration knowledge
• Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Adobe
• Experience in MS Publisher preferred

Wilshire Benefits Group offers a robust and competitive benefits package including :

• Health, Dental, and Vision Insurance
• 401(k) plan with company match
• Employee assistance program
• Employer-paid life insurance, short-term and long-term disability
• Health savings account / Flexible spending account
• Identity theft services
• Generous paid time off
• Paid holidays
• Summer Friday hours
• Professional development assistance
• Tuition reimbursement
• Referral program
• Volunteer day at a local charity
• Employer paid meeting with a financial planner
• Bottomless healthy snack basket
• Team building events and outings

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8 : 00 AM to 4 : 30 PM with occasional remote days.