Client Account Specialist

Job Description

Job Description

Our ideal Client Account Specialist is an outgoing, focused, and motivated individual with excellent listening skills who can deliver an extraordinary customer experience.

You will be responsible for all sales activities within the Signarama center and will serve as the first point of contact for online, email, telephone and walk-in customers.

We are looking for an individual with a strong desire to succeed, the ability to develop lasting relationships, and the skills to close sales through a consultative sales approach.

Benefits :

• Competitive base salary
• Commission
• Formal On-the-Job Training Program
• Performance Bonus

Responsibilities :

• Greets customers in a businesslike fashion (in-person and on phone) and carry-on a professional conversation
• Makes recommendations to prospects and clients using various Signarama products
• Generate and follow-up on new leads resulting from telephone, marketing, and email activity
• Completes all required client / project estimates and estimate follow-up
• Maintain contact with vendors for updated pricing and shipping costs
• Communicates with customers on order status and any changes in the production schedule
• Contact customers for timely order pickup / delivery and confirm customer satisfaction
• Identify and resolve customer satisfaction issues
• Executes a variety of marketing functions, including database mailings, thank you cards, social media postings
• Helps as needed with reports, close-out, invoices, and required paperwork
• Assist Design / Production as backup if needed
• Adhere to all company policies, procedures, and business ethics codes

Qualifications :

• Outgoing personality, positive attitude & excellent people skills with a great phone presence
• Great verbal and written communications skills
• A confident self-starter driven to succeed
• Able to problem solve
• Possess professional follow-up skills
• Have good organization skills and attention to details
• Proficient with basic math

Company Description

We are a successful and growing sign & graphics company and hire the best professionals who will make a positive difference in our organization.

We are searching for an inside sales professional to join our small, dynamic, and high energy team to help us continue our growth.

Company Description

We are a successful and growing sign & graphics company and hire the best professionals who will make a positive difference in our organization.

We are searching for an inside sales professional to join our small, dynamic, and high energy team to help us continue our growth.