The main mission of the Field Services Customer Project Manager are :
- To manage execution of Field Services customers projects following applicable company policies and processes (CPP4S Customer Project Process for Services).
- To lead project team (Design, Planning, Purchasing, Contract, On-site implementation... ) and insure customer satisfaction, safety compliance and financial performance.
- To manage Customer relationship and third parties within project scope. Accountable for project execution according to contract & specifications.
Execution of Field Services projects is done according to specific rules : - Project Category C : Project flow with limited technical / contractual risks, managed through local Service Centers.
Typically supply and delivery of IG with standard OG, Simple site activity as maintenance, installation, break fix...with standard procedure on Schneider product / equipment for regular customers with no contractual risks.
NB : Field Services projects management is defined according to specific rules according country maturity grid validated at global level and project complexity level Lead the project Launch
- Budget confirmation and project profitability
- Project hand over with tendering team and Project file analysis
- Ensure Order Manager book project properly within ERP including invoicing plan.
- Validation payment mechanisms (letter of credit, bank guarantee, insurance, payment method, etc...)
- Schedule validation and preparation of project planning and clear milestones.
- Set-up project organization / team and responsibilities definitions
- Risks analysis and potential change order identification
- Organize Internal kick off meeting.
- Send PO Acknowledgement receipt to customer and confirm the "Coming into Force"
- If requested by Customer, organize customer kick off meeting. Lead the project team through task planning
- Responsible to define the project workload plan, follow progress in line with scope of work and deliverables till completion.
- Animate the communication within the team.
- Ensure site activity scope & schedule is communicated to FSR manager / planner
- WO creation in BFS for site jobs and scheduled in line with project schedule.
- WO to be created at project booking stage
- Manage project contract ensuring fulfillment of Schneider Electric contractual obligations and application of its contractual rights.
- Systematic review of deviations against specifications. Qualifications Engineering Degree
- Technical requirements
- Medium and Low Voltage distribution solutions and / or UPS / cooling solutions
- Schneider Electric Services Offer knowledge is required
- Mastering project management software tools (MS Excel, MS Project)
- Language requirements
- English fluency is a must
- Another language will be valuable Schedule : Full-time Req : 009135
1 day ago