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Director, Business Development.

PSI
Boston, MA, US
Full-time

Job Description

In this position, you will,

  • Actively prospect and leverage potential new business opportunities within specified Customer / Accounts.
  • Cultivate strong, long-term relationships with key decision-makers within the Account and develop deep knowledge of the Customer / Account organization.
  • Analyze potential opportunities and develop detailed business plans and sales strategies for each Customer / Account.
  • Identify and respond to Customer / Account needs in order to define potential PSI opportunities. Ensure appropriate strategy / solution is proposed to Customer / Account.
  • Work with Operations to identify sales team and prepare presentation. Educate team participants in Customer / Account culture, operational needs / methods and sales techniques needed to close the sale.
  • Lead the entire sales process, including identifying the appropriate team for pitch and preparing and leading the sales presentation.
  • Coordinate with the Proposal Development Group to develop proposal and Operations to finalize strategy and pricing.
  • Handle follow-up related to the sales and facilitate completion of contractual documents.
  • Ensure appropriate hand-off to project team by transferring knowledge on Customer / Account needs and expectations.
  • Share Customer / Account strategies and sales plans with Project Directors / Managers.
  • Coordinate with Project Managers / Directors and Operations to escalate and quickly address Customer / Account issues / concerns.
  • Seek input from Project Managers / Directors to proactively address Change in Scope, new opportunities or customer dissatisfaction.
  • Work with Project Manager / Director and Operations to ensure Changes in Scope (CIS’s) are appropriately negotiated with the Customer / Account.
  • Maintain high visibility within Customer / Account organization.
  • Monitor Customer satisfaction through regular formal and informal surveys.
  • Coordinate with Project Managers / Directors to ensure Customer / Account needs are being met and address concerns / issues in a timely manner.
  • Review proposals and analyzes requests for proposals and protocols.
  • Attend industry events, set up meetings at events, and perform follow-up with potential clients.
  • Act as a liaison between Bay Area clients and Operations on an as needed basis.

Salary Range : $100K - $500K

Qualifications

  • University degree in health sciences or an equivalent combination of education, training & experience.
  • Demonstrable competency in sales or business development preferably for a Contract Research Organization or company providing services to the healthcare industry.
  • 3 - 5 years of business development experience in the CRO sales arena.
  • Working proficiency with Salesforce.
  • Strong communication, collaboration, problem solving, and time management skills.
  • Capable and willing to travel.

Additional Information

All your information will be kept confidential according to EEO guidelines.

30+ days ago
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