Director, Business Development - Health & Wellness

Who We Are

WillowTree is a leading digital consultancy that partners with the world’s most admired brands to orchestrate winning experiences across the customer journey.

Experiences that are personalized, on-brand, and consistent across channels and platforms. Experiences that can both drive customer delight and reduce operating costs.

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.

Our services include digital strategy consulting, product development, brand and experience design, digital marketing, and data and AI services.

WillowTree’s client roster spans industries and growth stages, including T-Mobile, Marriott, Allianz, Dexcom, PepsiCo, Brightline Trains, Synchrony Financial, Domino’s, and Dairy Queen.

In January 2023, WillowTree was acquired by TELUS International (Symbol : TIXT), a leading provider of next-generation digital customer experience (CX) solutions for global and disruptive brands.

Location

This role is a Work From Near (Hybrid) role that will be based out of one of our offices (Boston, MA, Charlottesville, VA, Durham, NC, or Columbus, OH) that has a Business Development team presence.

The Opportunity

The Director, Business Development role would expose you to a wide variety of businesses, many partners within those businesses, and ever-changing business and technology challenges.

We employ a solutions-led strategy and are seeking consultative business development executives, rather than transactional or sales-led business development professionals.

This role will join the team as part of our quickly evolving Health & Wellness industry vertical, focused on building partnerships and solutions for prospective clients.

Specific focus areas will include both the expansion of WillowTree’s current footprint and entry into emerging sectors within one of these industry verticals.

Responsibilities

• Introduce WillowTree's business, proposition, people, and capabilities to new client prospects via calls / meetings.
• Consult with potential and existing clients to define digital strategy and digital product experiences and develop creative solutions.
• Collaborate closely with Solutions Architects to propose appropriate team / resourcing plans for client briefs and develop pricing proposals.
• Leverage the talents of the UX Strategy and Design Team to ideate on behalf of clients, develop concepts to pitch, and develop pitch materials.
• Drive the overall process to combine technical plans and creative concepts into written proposals (RFP, etc) for submission and presentations for pitches.
• After a deal is finalized, you’ll work hand-in-hand with Project Management, Engineering, and Design leads to guide the overall product delivery and own the client relationship at the highest level.
• Build and maintain relationships with clients to expand partnerships, and extend WillowTree services on a client-by-client basis.
• Assist with developing strategies and plans for developing and deepening accounts.
• You must have the ability to travel up to 25% for client visits, pitches, and conferences.

Qualifications

• Minimum of 3 years of consulting experience in a digital or technology environment.
• Experienced working with, and presenting to, C-level professionals of Fortune 5000 companies.
• Deep understanding of software development.
• Skilled problem solver and value driver for clients.
• Knowledge and experience in delivering impactful presentations to executive and cross-disciplinary audiences.
• A deep sense of creativity.

Bonus Points

• Engineering or computer science degree and / or background.
• Master’s degree in Business Administration.

Why WillowTree?

We offer a place to be yourself. Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft.

That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives.

We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

WillowTree celebrates our differences and provides equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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