Human Resources Manager
Job Description
Objective
The Human Resource Manager is a key strategic position that provides a high level of business partnership to the respective Region President and Region Leadership.
Within this role, the Human Resource Manager spearheads the People strategy to align with company goals and priorities. The Human Resource Manager is responsible for all key areas within the HR function;
as well as ensuring that the organizational culture fosters a People First approach through teamwork, employee engagement, transparency, inclusiveness, accountability, and innovation.
Duties and Responsibilities
- Advisor to Region President and Regional Leadership team to provide effective solutions for all people- related processes and initiatives to support and achieve organizational goals and objectives which propel business forward.
- Provides strategic guidance to management on organizational design and development, talent acquisition, talent management, total rewards, employee relations, company culture and policy development.
- Maintains knowledge of industry trends and responsibility for organization compliance with federal, state, and local legislation pertaining to all personnel matters
- Champions retention strategies, talent, and succession planning (LDR Process), leadership coaching, performance management and employee engagement
- Coaches, mentors, and resolves complex employee relations issues.
- Conducts internal investigations as required for employee-related issues.
- Responsible for deploying variable compensation and sales commission plans.
- Partners with TA team on competency requirements, integrated people solution strategies and appropriate workforce analysis to maintain required staffing and hire the best talent.
- Works directly with senior managers to assist them in carrying out their responsibilities on personnel matters by providing coaching, education, training and development.
- Anticipates talent shortfalls and impact on the organization, identifies issues and opportunities in closing organization performance gaps / and or deploy effective tools and programs to achieve strategic vision and goals.
- Directs regional employee recognition and engagement initiatives.
- Responsible for coordination with other centers of excellence (including Benefits, Payroll and Talent Acquisition) to ensure that all clients achieve a high level of service.
- Participates on committees and special projects (in-region and external to region)
- Travels as required to support the role.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc.
At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories.
CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees.
Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC / R industry. Our vision for Carrier Enterprise is simple.
to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence.
Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location.
We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business.
From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise.
See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements
Required Qualifications
- Strong background in performance management, employee relations, compensation, training / development, employment law, and change management
- Proven successful track record in positive resolution of employee relations issues
- Ability to effectively manage time and prioritize workload while managing multiple projects simultaneously and consistently meeting deadlines
- Proven ability to gain trust and credibility with clients at all levels of the organization
- Excellent communication skills (both written and spoken); influencer
- Demonstrated proficiency in the Microsoft Office Suite.
Education Requirements
- Minimum 4 year / bachelors degree - Business or Human Resources required
- Preferred graduate degree - Business or Human Resources is highly desirable
Years of Experience
- 5-7 years of progressive Human resources experience is required. In addition, previous Human Resources experience supporting multiple locations required.