Ramp Supervisor - Cleveland Hopkins International Airport (CLE)

Job Details

Description

INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you!

WHY WORK FOR PRIMEFLIGHT?

• We are committed to being a leading provider of commercial services within the aviation industry
• Our teams focus on maintaining a positive working environment and treating all team members with respect
• With more than 200 locations across the world, we offer opportunities for career progression
• Enjoy a competitive pay scale

ABOUT US

We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!

Job Description

Our Ramp Supervisor is responsible for overseeing a team of ramp agents and ensuring the efficient, safe handling of aircraft on the ground.

This position involves coordinating activities such as baggage handling, aircraft towing, and servicing aircraft, while adhering to strict safety and operational protocols.

You will be pivotal in training and mentoring team members and coordinating with flight crews and other airport personnel to ensure timely aircraft turnarounds.

Additionally, this role requires quick decision-making, effective problem-solving, and maintaining high standards of customer service and operational efficiency.

WHAT IT’S LIKE TO WORK AS A RAMP SUPERVISOR

• You like working as a team, toward a common goal
• Lead and supervise ramp team operations, including aircraft loading and unloading
• Coordinate ramp activities to ensure timely turnaround of flights
• Train and mentor ramp team members on operational procedures and safety protocols
• Monitor team compliance with airline and airport regulations
• Conduct pre-shift briefings to discuss daily tasks and safety focus points
• Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss
• Manage communication between the ramp team, flight crew, and ground operations
• You have a great attention to detail
• You enjoy working with a team or individually to accomplish your tasks
• Strong customer service skills
• Like to build long term relationships with your customers
• Physical activity may include : Stand and walk for extended periods of timeAbility to lift 70 pounds or moreBe able to hear and respond to the spoken voice and to audible alarms generated by terminal environmentClose vision (clear vision at 20 inches or less);
• Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point);

Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

Qualifications

• Minimum age of 18 years old
• Must have a valid state-issued driver’s license with an acceptable driving record
• Ability to read, write, speak, and understand the English language
• Minimum of 2 years of experience in ramp operations or a related aviation field
• Proven experience in a supervisory or leadership role
• Strong knowledge of ramp safety and operational procedures
• Excellent communication and team management skills
• Ability to work in a fast-paced, high-pressure environment
• Flexibility to work shifts, including nights, weekends, and holidays
• Comfortable working with computers, mobile devices, and tablets
• Ability to pass a drug screen
• Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Airlines are 24 / 7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays.

The successful PrimeFlight Aviation Services team member brings their A game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc.

without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state / province, and local laws.