Janitorial Quality Assurance Assistant Manager

Job Description

Job Description

Benefits :

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off

Our essential team members enjoy :

• Competitive Pay*Flexible Schedules
• Career Path Opportunities
• Paid Training

For more than 60 years, ServiceMaster Clean has been creating cleaner, healthier, safer work environments for our customers.

As a ServiceMaster Service Partner, you belong to a team that works together to deliver the best solutions and customer service to our clients.

Job Position Description :

This position is responsible for creating cleaner, healthier environments for our customers by performing the following essential duties and responsibilities.

Other duties may be Assigned :

Stay updated on processes, supplies and equipment

Training new employees

Routine quality checks to ensure ours & client standards are being met

Providing coaching & retraining for any employee who needs further guidance

Ensure employee success during a PIP (Performance Improvement Plan)

Getting supplies to accounts for employees

Regular positive communication with customers and employees

Covering shifts for employees who are absent

The ability to do project work individually when necessary

Taking the lead in project work when necessary

Communicating with employees to staff project work

Creating order lists for upper management

Keeping track of & updating inventory

Helping create new documentation as requested

Creating task sheets for new accounts

Updating existing documentation as needed

Helping maintain organization in the office and supply areas

Updating time keeping system for employees & building schedules

Bi-weekly time keeping system audits for payroll

Daily check-ins via phone call with your direct supervisor

Quarterly self performance review (KPI)

Routine closet audits for our janitorial accounts

Working with management monthly to ensure employee production hours are within standards

Physical Demands and Qualifications :

• Constant (up to 100%) standing, walking, pushing, kneeling, twisting, reaching
• Must be able to lift and / or carry up to 25lbs.
• Must have an eye for detail
• Speaking Spanish is a plus but not required
• 1-2 years experience as a custodian, janitor, or housekeeper a plus but not required
• Will provide on the job training to those with strong work ethic and willingness to learn.
• The ability to be flexible and work at a fast pace in a multi-tasked job is a must.
• Contribute to the overall team effort including being in uniform, dependable and on time

Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers.

As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.

We offer paid training, excellent work / life balance and opportunities for advancement and a career path that matches your interests and goals.