Senior Product Manager

HireArt is looking for a customer-centric Senior Product Manager to deliver products and drive the product vision and strategy together with our product team, engineering team, cross functional teams, and CEO.

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

Our mission

HireArt's mission is to make it easy for companies to build and manage a world-class contract workforce. Today, mid-sized companies with contract workforces must navigate significant legal, financial, talent acquisition, and operational complexities to build and manage these workforces on a global scale.

In most cases, they rely on a stack of point solutions that don't integrate well together : agencies to source and employ talent, a software system to track workers and agencies (VMS), and a service to provide day-to-day management of the program (MSP).

The result is massive administrative headaches and frustration for companies.

At the same time, it can be confusing, scary and stressful to be a contract worker (especially in the United States) with limited or no access to healthcare and other benefits, performance management, and even basic administrative support.

HireArt’s delightful intersection of humans and software provide all of the tooling needed for mid-sized companies to hire contractors anywhere in the world compliantly, and contract workers to have as great an experience as full-time employees have day-to-day.

We recently raised our Series B and are profitable. With the global market for contract staffing at $650bn in 2023, we're growing quickly and have massive opportunity for continued growth.

Responsibilities (your day-to-day)

• Oversee the full product life cycle (strategy, build, execution, and utilization). You’ll bring brand new products from idea to launch, as well as make improvements to other products to enable the next level of growth.
• Own user research to discover and refine initiatives that will move the users forward through using the HireArt product and service, often from 0 to 1.
• Own a large segment of the product, with the autonomy to direct and prioritize features within your domain toward its North Star metric.
• Define and manage the product roadmap.
• Engage with customers to gather feedback, understand their challenges, and incorporate insights into product development.
• Collaborate with sales and marketing during product development cycles to ensure what is built is marketable. Know how to tell the story of the product to clients and potential clients.
• Keep abreast of our industry and market.
• 5+ years of experience in a Product Management capacity building B2B software, preferably in a startup or scale-up setting.
• Strong understanding of product development processes.
• Ability to write clear product specs that follows the skateboard car approach to building.
• Ability to create and execute product roadmaps, knowing how to prioritize this week, month, quarter.
• Experience talking to users and turning learnings into features to continuously improve the product.
• Ability to conduct market research and competitor analysis.
• Excellent communication skills, both written and verbal. Able to communicate through storytelling, and comfortable presenting to and leading cross functional teams.
• Experience in managing relationships with key stakeholders, both internal and external.
• Local to or within commuting distance of NYC.

Who you are

• Can reason about and iterate on complex business logic and workflows.
• Great at solving problems and thinking from first principles.
• Ambiguity is one of your good buddies.
• Voracious learner you learn autonomously and at a high rate, and apply your knowledge well.
• Play well with a team people like to play with you, and you with them.
• Relentlessly resourceful mindset.

What You’ll Learn Here

• You’ll learn about a fascinating, large, and complex industry with deep importance to companies and workers.
• You’ll learn how to build a compound startup (and compound product).
• You’ll get a close look at a huge breadth of the HR tech world from talent acquisition to screening, payroll, benefits admin, onboarding, labor law compliance.
• You’ll learn how to build and reason about complex business workflows involving software, users, and internal admins.

What you’ll do in your first 90 days

• Listening rounds you’ll be meeting with different people from across the company to learn the different aspects of the business, and the different kinds of users they interface with.
• Sit in on client and worker interviews (both live and recorded) to learn what their experiences, good and bad, are with achieving their goals.
• Rotations you’ll be working on different teams, for example, answering client and worker tickets alongside our Operations team, or fielding requests from our Staffing Network Partners alongside our Sourcing team, to get a broad exposure to how different workflows, resources and parts of the HireArt product and service work together to meet our users needs.
• Work with the CEO, Director of Engineering and Director of Product Design to get up to speed on related in-flight projects related to sourcing.
• Phase into your role as the sourcing product manager by leading product development ceremonies and processes to move in-flight projects forward.

Our culture

We’re a high-performing team looking for passionate, focused, builders to help us create tools for companies and contract workers to find each other and work together.

Some important aspects of our culture are :

• Optimize for learning we focus on the most important problems, ship quickly and report back how things went.
• Communicate clearly whether that’s in messages, presentations, emails, we’re storytellers having empathy for our audience by providing necessary context and sharing core details and questions clearly and understandably.
• Autonomy we trust our peers in defining and solving the most important problems for our users and the business even if that means ignoring their job title.
• We care deeply about the experience clients and workers have and their happiness is our north star for how we define and prioritize the problems we work on, and how we approach solutioning.
• Deeply collaborative product doesn’t work in a vacuum. We work alongside operations, sales, marketing, account management, engineering and sourcing teams to understand client and worker journeys, define problems, and ensure that we know how to market the solutions we come up with our role as the product team is to listen to feedback, surface insights, define problems, and work cross-functionally to release features for our users.
• Transparency we’re honest in our day-to-day dealings with other people, and provide timely feedback to our peers when needed.
• Healthy sense of humor the product team historically loves memes, but also corny jokes we like having a good time while building awesome stuff.
• Integrity we do what we say we will, when we say we will do it.

We feel passionately about providing equitable wages, and transparency in compensation is one vehicle to achieve that. Here’s what you can expect from us :

• Base salary range + Equity.
• 100% employer covered health, dental, and vision premiums for employee, spouse, and children.
• Life and disability insurance.
• Generous paid parental leave.
• Unlimited PTO and paid holidays.
• Work setup benefits, including :
• Workspace / home office set up stipend.
• An Apple laptop.
• Phone / Internet service monthly stipend.
• Lunch / snacks weekly stipend.

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