Manager, Media Services

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At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries : Canada, Mexico and the USA.

This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world.

Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

Reporting organisationally to the Director Stadium & Venue Management and working in close collaboration with the Senior Manager, Media Services, the Manager, Media Services (CAN) will be a key member of the FIFA26 Operations team, and work in close collaboration with Accreditation, Accommodation, Transport, Catering, Venue Management, Broadcaster Servicing, Host City Rights Management and other key individuals responsible for planning, delivering and managing Media Services for the more than 3000 national and international media expected to attend the FIFA World Cup.

THE POSITION

The main responsibilities and oversights of the Media Services Manager (CAN) for the FIFA World Cup 26™ include :

• Support to implement a comprehensive media servicing strategy for Canada host cities of the FIFA World Cup 2026™.
• Ensure consistent delivery of services across various tournament venues, ensuring a standardized experience for all media professionals.
• Scope media-dedicated services for the two Canada host cities, ensuring consistency across all tournament venues.
• Support to define an efficient visa strategy and implementation of visa procedure for media representatives.
• Coordinate with logistics to define appropriate custom procedures for media representatives to bring professional equipment in and out of the host country.

Liaise with other Media Services Managers to standardise process across the three host countries.

• Implement the accreditation process in collaboration with the FIFA Zurich Media Operations and Services team and the Accreditation team.
• In coordination with the Transport team, plan transport services for media representatives across all tournament venues in Canada.
• Identify media Accommodation options and scope services linked to it.
• Liaise with the Host Cities Media Manager to define media-dedicated services in the CAN host cities.
• Support in the implementation of Media Ticketing.
• Support in facilitating a seamless integration between media operations and media services, optimising workflows to deliver the highest level of support and services to accredited media representatives.
• Support to create a uniformed pricing strategy for catering services.
• Support to create inventive and budget-conscious media gift and incentive ideas tailored for accredited media representatives.

FIFA World Cup 26 Skills Framework

ACCOUNTABILITY : Demonstrate commitment to responsibilities and objectively analyse one's behaviour, while assuming consequences of one's own actions and / or decisions and learning from one's mistakes.

DECISION MAKING : Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY : Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE : Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

INNOVATION : Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP : Ability to lead one's contacts / colleagues / partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team's skills and talents.

VISION : Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications

• Bachelor's Degree or equivalent.
• Higher education qualification in media or sports event management.

Work Experience

• 3+ years' experience in the sports industry, with an emphasis on media operations & services.
• 3-5 years' experience in sports project management, preferably in football.

Languages

Fluent in English. French proficiency is a plus.

Technology

Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

YOUR PROFILE