Apartment Manager at Senior Living Building

Graceworks Housing Services are committed to helping people maintain a safe and self-sufficient lifestyle where neighbors care for neighbors.

Our nurturing communities provide well-maintained, affordable apartment housing for low-income elderly and disabled individuals in a comforting family atmosphere.

Position Summary :

Overall scope and responsibility include the physical operation, financial performance and good public relations with residents and the community on behalf of Graceworks Lutheran Services.

Ensure the apartments are full, the building is clean and repaired and the grounds attractive and well maintained. Ensure all invoices, reports and re-certifications are processed in a proper and timely manner in accordance with Agency policies, HUD regulations.

This is a Full Time (32 hour / week) Day shift position

Supervisory experience is highly preferred

Compensation : $16.00 / hour

Duties :

Take all avenues possible, within budget constraints and with supervisor’s prior approval, to market the property and keep a paper trail on marketing in accordance with the AFHMP marketing plan, Inquiry log, and Community Tracking Log.

Meet with community referrals at least twice a year. Maintain an average of 97% occupancy with a goal of improving to 98%.

Update waiting list. Use Application Cover Page to note all follow-up with applicant. Send out an updated letter twice yearly and purge non-interested or ineligible parties from the waiting list.

Maintain waiting list current per HUD regulations. Send rejection letters and purge notices to ineligible and non-interested prospective residents.

Contact prospective residents to interview, qualify, and complete appropriate verifications and lease agreements for initial certification.

Interview prospective residents and conduct tour of the building. Attempt to meet with perspective residents at least two or three times to gauge their ability to comply with the Lease and House Rules.

Insure completion of work orders and property maintenance tasks by the maintenance staff in conjunction with the Maintenance Area Team Leader.

Use the BostonPost software for maintenance work order entry review and asset listing via report analysis.

Supervise Maintenance and Custodial staff as a part of a team effort in maintaining the physical property to identified standards, promoting positive resident relations.

Complete performance evaluations as required for the maintenance and custodial staff if applicable.

Collect residents’ rent and security deposits; provide receipts, keeping both accounts separate. Complete an accounting of deposit to send to Accounting Department.

Record rent and / or security deposit in HUD software and PNC Pinnacle software. Review residents’ accounts to check for any debits or credits in comparison to receivables ledger.

Inform resident in writing of any debit or credit appearing on his / her account within five working days, and how to rectify it.

What makes Graceworks a great place to work?

• Employee Referral Bonuses
• Personal time accrued based on hours worked.
• Medical, Dental, Vision, 403B, and HSA

Qualifications :

• High School Diploma or GED
• Valid Driver’s License
• Must be able to take and pass the Certified Occupancy Specialist certification within the first 18 months of employment.

Training is provided)

Must be able to travel independently to meetings and training away from the property

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. W