A company is looking for a Director of Call Center Operations.Key ResponsibilitiesOversee and coach customer support teams, ensuring high performance and accountabilityImplement systems and processes for automation, efficiency, and compliance with regulationsCollaborate with cross-functional teams on client launches and handle escalated customer issuesRequired Qualifications5-7 years of progressive leadership experience in a call center environment, preferably in healthcare or startupsProven ability to automate functions and manage support operationsDeep understanding of TCPA laws and regulations applicable to call centersExperience with knowledge bases, IVRs, and Chatbots focused on self-serviceDemonstrated success in scaling teams and building structures to support growth
Senior Director of Finance Operations
A company is looking for a Senior Director, Finance Operations to lead and optimize finance functions. ...
Director of MDS
Today, our centers include more than 30 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. As an MDS Director, you will manage the Minimum Data Set (MDS) assessments necessary for developing personalize...
Director of Operations Strategy
A company is looking for a Director, Operations Strategy in virtual healthcare. ...
Assistant Director of Nursing RN Evening Shift
The Assistant Director of Nursing facilitates the implementation of the care delivery model and is responsible for the daily clinical operations of the center including compliance, coordination of care and ensuring patient and family satisfaction. In the absence of the Director of Nursing, the Assis...
Senior Director of Renewals Operations
A company is looking for a Senior Director, Renewals Operations. ...
Assistant Director of Nursing RN Evening Shift
The Assistant Director of Nursing facilitates the implementation of the care delivery model and is responsible for the daily clinical operations of the center including compliance, coordination of care and ensuring patient and family satisfaction. In the absence of the Director of Nursing, the Assis...
Executive Director – Harriet Beecher Stowe Center, Hartford, CT
The preservation project included a new climate control system, state-of-the-art fire suppression, renovation of historic windows, and conservation of significant works of art. Innovative and interactive programs have been a hallmark of HBSC and continue the themes and ideas of Stowe’s life and writ...
ociate Director Of PV Operations
Minimum of 6years of pharmaceutical/biotechnology industry experience includingat least 2 years PV operations budgetmanagement. Any offer of employment is conditionedupon the successful completion of a drug screen (asapplicable). This individual will support the PVinfrastructure with PV operational ...
Director of Nursing Services
Nursing administration is defined as: Registered Nurses employed as Director of Nurses; Assistant Director of Nurses; Supervisor in a chronic and convalescent facility; employment in short-term hospital or chronic disease hospital as Director of Nurses, Assistant Director of Nurses, Supervisor, Staf...
Assistant Director of Maintenance Operations
Director of Maintenance Operations is responsible for overseeing the maintenance and repair of all campus facilities, including academic buildings, residence halls, and athletic facilities. Provide regular reports on the status of maintenance operations to the Director of Facilities Management, incl...