Job Description
Job Description
- Must have 2 years of call center experience with strong tenure in previous roles!
- Downtown Denver location - Parking not provided (Public transportation suggested or find long-term public parking independently).
Compensation : $19-22 / hour
Fully On-Site Mon-Fri 8am-5pm
Long-term Temp-to-Hire position with growth potential!
Medical and Dental benefit options
Position Summary :
- Seeking someone with strong customer service background who is tech savvy enough to manager dual screens and work between programs!
- Phone-facing role - Handling 50-70 calls daily, based on seasonal volume.
- Daily tasks include in-bound calls, ticket responses, emails, and live chats.
- Crucial role in assisting individuals and clients
- Primary point of contact, maintaining the company's reputation.
Qualifications :
- Provide excellent customer service through effective communication and problem-solving.
- Ideal candidates can type 35 WPM or greater and navigate computers with confidence.
- Proficient in Microsoft Office and Google Suite preferred.
- Collaborative team player with the ability to work independently.
- Passionate about helping our customers.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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