Instructional Designer(Contract)

Overview

At PGA TOUR Superstore, we’re always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.

As one of the fastest growing specialty retailers, we’re dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization.

Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.

Position Summary

To enhance the delivery impact and customer experience, this individual will lead the charge to continue the design and enhancement of PGATSS training programs.

This position is ideal for someone with an instructional design, LMS admin, and virtual curriculum design background. This role requires a creative and timely, learner-centric problem-solver with strong project management skills that can operate effectively in an ever-evolving environment.

Duties and Responsibilities :

• Conducts research and partners with subject matter experts.
• Designs, develops, edits, reviews, and maintains instructional content via multiple modalities consistent with adult learning principles.
• Utilize instructional design models, such as ADDIE, to create and implement training programs.
• Conduct needs assessments and analyze target audience to determine appropriate learning objectives and content.
• Create a variety of learning materials such as : e-Learning courses, micro-learning, demonstrations, simulations, videos, scenarios, case studies, exercises, workbooks, instructor and participant guides, PowerPoint decks, scripts, quick references, job aids, and knowledge checks.
• Creates storyboards for e-Learning material that include scripts, scenarios, visuals and interactive elements used to engage and enhance the learner experience.
• Develop e-Learning courses using Articulate Rise or Storyline, Adobe Captivate, and other similar tools - and develop videos using Vyond, Premier Pro, or Camtasia.
• Ensures that all educational materials adhere to design standards.
• Act as an administrator for PGATSS online learning management system.
• Help maximize National Promoter Score, customer satisfaction, and revenue recognition through meeting and exceeding individual and team goals.
• Stay current on and research emerging learning trends and their recommended use, including innovative best practices, capabilities and methodologies in the design and development of solution offerings.

Qualifications and Technical Skills Required :

• MA or BS degree in instructional design, education technology or similar discipline (preferred).
• 3-4 years of relevant work experience (e.g., instructional design, curriculum design, learning development).
• Prior administrator experience with a learning management system (required).
• Experience and proficiency working with learning / course management systems and media development tools (e.g. Blackboard, Captivate, Camtasia, Creative Cloud, Teachable, Adobe, Vyond, etc.) (required).
• Self-motivated, organized, and capable of managing multiple responsibilities and projects to successful completion.
• High attention to detail and ability to produce high quality outputs.
• Demonstrated flexibility and adaptability relative to thriving in ambiguous, constantly changing, high-pressure environments.
• Ability to communicate complex ideas effectively, both verbally and in writing.
• Ability to effectively write clear and concise instructional text and audio / video scripts.
• Pride in the company’s Core Values of Give Back to Others, Put People First, Listen & Respond, Include Everyone, Innovate Continuously, and Lead by Example.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

We comply with all laws that prohibit discrimination based on race, color, religion, sex / gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status.

Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s / he is being discriminated against should report it immediately to the Human Resources department.

The law and our policies prohibit retaliation against anyone for making such a report.